White-out problem - Need help!

[tomsenna]

Has anyone seen this problem or know what this might be?
Using Hermes 100 (8525) and Pandora or Schap latest builds

Screen fades to white and only returns to normal after hard reset.
Never had this problem before using Pandora almost exclusively until the problem occured.

Thanks, Tom :eek:

[asfoor]

Has anyone seen this problem or know what this might be?
Using Hermes 100 (8525) and Pandora or Schap latest builds

Screen fades to white and only returns to normal after hard reset.
Never had this problem before using Pandora almost exclusively until the problem occured.

Thanks, Tom :eek:

Warranty time!... Unless you are good in taking the phone apart and fixing the loose wire connection, I would recommend returning the phone if still under Warranty. If out of warranty, then you have to pay to get it repaired. The warranty is for 12 months from first day of service. If you are not sure whether phone has warranty left or not, call the AT&T Phone Repair at 1-800-801-1101, and give them the IMEA number printed on the back of the phone under the battery. AT&T will then tell you if your phone is still covered or not.

Good luck..

[tomsenna]

Thanks for your help!

[ads2112]

A friend of mine had this happen to her JasJam. I pulled it apart as per the video instructions (http://www.youtube.com/watch?v=zsljpn74SW0) and checked all the connections were good and tight. Also, if you search these forums you will find a thread on this subject where a couple of other chips in the phone are mentioned. I made sure these were not loose, and reassembled the phone. It fixed the problem....so far. Good luck!

[vp3G]

Get in the bootloader and check it for bad blocks (info 8). If there are some you can attempt to fix them (task 2a) provided you have Hard-SPL installed.

Not a guaranteed fix, but something to check before sending it in.

[an0key]

Had this problem, reflashed phone back to 'offical' tmobile rom, and sent off for repair.

Had a 24 month warrenty, so came back.

Diagnosis was 'main board failure'.

Said it had been repaired, however a brand new one was delivered :D

[asfoor]

Has anyone seen this problem or know what this might be?
Using Hermes 100 (8525) and Pandora or Schap latest builds

Screen fades to white and only returns to normal after hard reset.
Never had this problem before using Pandora almost exclusively until the problem occured.

Thanks, Tom :eek:

If you decide to send off your 8525 for exchange make sure you flash back to OEM ( AT&T) rom. If you leave any cooked rom on they might not honor the warranty work. If you are experiencing white screen at all times, place the unit in a zip-lock plastic bag and leave in freezer for 5 minutes. then turn on and flash with AT&T Rom.