bjoernh
23rd November 2007, 10:42 PM
I recently purchased a TyTN phone which I afterwards immediantly upgraded to WM6 with ease.
The main reason to go for a WM6 device was the direct push technology in order to recieve emails, contacts and calendar entries from my exchange server 2003 (newest version, all installed patches).
Synchronising and recieving messages works like a charme with the device except with contacts. After I sync the contacts, there are displayed on my device. In Outlook (on the PC and on the Exchange Server) all business contacts are displayed and sorted normally like this:
Last Name, First Name
Company Name
xxxx
xxxx
xxxx
When I call a person from the TyTN (or send an email, sms,... basically select the person out of my contacts) the address and contact gets changed on the Exchange Server towards the standard formatting on the phone:
Last Name, First Name (Company Name)
xxxx
xxxx
xxxx
This seems probally for a lot people not a big deal, but it is in fact a major difference. When you type a letter to this person, then the Company Name is not anymore in the address field in Word 2003.
For me it is very important that my TyTN is not reformatting the address fields on the Exchange server, otherwise I always have to change them again for writing letters.
I called already a couple of times HTC in order to find a solution for this, unfortunately no reply.
Please note that the TyTN and the Exchange Server are both in english.
Any help or suggestion is more than welcome.
Regards
Bjoern
The main reason to go for a WM6 device was the direct push technology in order to recieve emails, contacts and calendar entries from my exchange server 2003 (newest version, all installed patches).
Synchronising and recieving messages works like a charme with the device except with contacts. After I sync the contacts, there are displayed on my device. In Outlook (on the PC and on the Exchange Server) all business contacts are displayed and sorted normally like this:
Last Name, First Name
Company Name
xxxx
xxxx
xxxx
When I call a person from the TyTN (or send an email, sms,... basically select the person out of my contacts) the address and contact gets changed on the Exchange Server towards the standard formatting on the phone:
Last Name, First Name (Company Name)
xxxx
xxxx
xxxx
This seems probally for a lot people not a big deal, but it is in fact a major difference. When you type a letter to this person, then the Company Name is not anymore in the address field in Word 2003.
For me it is very important that my TyTN is not reformatting the address fields on the Exchange server, otherwise I always have to change them again for writing letters.
I called already a couple of times HTC in order to find a solution for this, unfortunately no reply.
Please note that the TyTN and the Exchange Server are both in english.
Any help or suggestion is more than welcome.
Regards
Bjoern