Unrecognized by the local service provider in HK ("3")

[fm02ppc]

I have just upgraded to Schap's 4.01 ROM (used to use a Traditional Chinese ROM). Everything works fine, except that when I tried to access the homepage of my service provider ("3") through IE, it was unsuccessful and got an message "Unauthorised Device Detected.........". Anyone can help? Thanks.

[yskw1024]

I have just upgraded to Schap's 4.01 ROM (used to use a Traditional Chinese ROM). Everything works fine, except that when I tried to access the homepage of my service provider ("3") through IE, it was unsuccessful and got an message "Unauthorised Device Detected.........". Anyone can help? Thanks.


I was exactly the same case as you. I am also using 3, and had upgraded my ROM recently, and then find out I cannot access mobile.three.com.hk.

I had take the phone to 3 shop on the street, the guy also not sure what's the problem, but suggest it is because the new IE does not support WAP page, but only HTTP page. And he suggest me to take the phone to Mongkok service center and there will have more techical support.

The error message you saw on the IE also happen on one of my phone which brought outside, not from 3. So i thing 3 will need to have special version of IE or program to support their WAP portal. And that's why the phone they sold were different to others on the street.

Back to our problem, i will try another ROM to see whether it can help.

[fm02ppc]

I was exactly the same case as you. I am also using 3, and had upgraded my ROM recently, and then find out I cannot access mobile.three.com.hk.

I had take the phone to 3 shop on the street, the guy also not sure what's the problem, but suggest it is because the new IE does not support WAP page, but only HTTP page. And he suggest me to take the phone to Mongkok service center and there will have more techical support.

The error message you saw on the IE also happen on one of my phone which brought outside, not from 3. So i thing 3 will need to have special version of IE or program to support their WAP portal. And that's why the phone they sold were different to others on the street.

Back to our problem, i will try another ROM to see whether it can help.

Thank you very much for your info. I have also called the Customer Service and am stilling waiting for their reply. See whether there is any luck.

[jc917]

it should be "3HK" portal will identify the model of each phone access its 3portal. If it is not the model they sold, it shows unsupported device.

it should be the user agent problem. someone said wm6 ie user agent embedded on browser.dll, u cannot change on registry.

but another also said schape's advance config tools work for wm6 in changing user agent. so that u can browser 3portal after changing user agent of IE..

u may try and post result here too!!

hope this help u

[yskw1024]

I had change my device back to one of the ROM that i use before, and i can browse the 3 portal now. That is a Dopod offical HK ROM.

Below is my ROM info

ROM version: 3.54.708.2
Radio Version: 1.47.00.10

So it must be related to the ROM or IE version.

[fm02ppc]

I tried what jc917 suggested by using Schape's Advance Config Tools and found the following string in the User agent box within the IE tab:
"PPC; 240x320; HTC_TyTN/1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 Mozilla/4.0" .
I changed the word "HTC_TyTN" to "Dopod_838_Pro", "Dopod_838Pro" and "Dopod838Pro", but none of them worked. I even tried to leave the whole string blank and it still didn't work.
So, I gave up and did what yskw1024 did: restore back to the Dopod 838Pro ROM. It works then. After that, I used the Advance Config Tools again to check and found out that the User agent box was actually leave blank. Unable to figure out what's wrong. It is a pity that we can't use Schape's ROM.

BTW, the Customer Service came back and said that 3 currently does not support WM6 (though I don't think this is the true answer).

[jc917]

try to change the wap agent dopod838 using schaps rom to N73 or SEK800 like this
"NokiaN73-1/2.0628.0.0.1 PPC; 240x320; Profile/MIDP-2.0 Configuration/CLDC-1.1 Mozilla/4.0"
or
"SonyEricssonK800i/R1L Browser/NetFront/3.3 Profile/MIDP-2.0 Configuration/CLDC-1.1"

then u can go to 3HK portal using schap's rom

but another problem is that, schap's rom will make 3HK sim card do not have manual serach operatior (network) function

[jc917]

or simply do this


go to HKLM\Security\Internet Explorer\User Agent
delete
"CustomBase"="ＸＸＸＸＸＸＸＸＸＸＸ
add new string
"Custom"="Dopod838Pro"
then softreset

this apply to custom rom only, officail rom not work!