Not available although phone is on with Touch 3.01

[Minipli]

Hi,

last week I installed Artemis Touch 3.01 ROM. Sometimes my phone is not available although it is turned on and the signal strength is high. After sofreset phone is working again. Is there a solution for this problem?

[Tomate2]

Hi,

last week I installed Artemis Touch 3.01 ROM. Sometimes my phone is not available although it is turned on and the signal strength is high. After sofreset phone is working again. Is there a solution for this problem?

Yes, install Touch 2.1 and everything is ok. Other solution is to use soft reset when it´s happen....

[mamv]

I'm also had this problem after installing version 3.01. I normally happened twice a day.

Now I installed HTC original WM6 ROM, and the problem still happens(although not so often). I'm thinking the GSM chip is broken in some way...

[imperator74]

hi,
I had installed O2 Premium 2.0 WM6 WWE ROM, 5.2.1921 SDHC Full for 3 weeks. It happened the same to me once a day. I had to do softreset as an only solution.
Now I am trying Touch 3.01 for 4 days and it did not happen. I wonder what makes this bug and if there is a solution to fix it.
If u know the solution or reason please let us know.

[diego1810]

:) I think it's a problem with the new radio upgrade, I went back to 02.98.90 and everything's ok.

[Minipli]

Yes, install Touch 2.1 and everything is ok. Other solution is to use soft reset when it´s happen....

Does anyone also has this problem with Touch 2.1? If not I will try it because it also has Radio 02.98.90 ...

[sgking21]

I had this problem with Touch 2.1 & Touch 3.0 (Radio is 02.98.90) I can't call or send SMS out (it say not available wait for 15 second) but can receive call and sms to me!
I tried newest Touch 3.01 (Radio 3.07.90) and the problem fixed, I did not see this problem 2 weeks ago!
Same bug but difference cases so I think this bug is not by Radio, so please try install another ROM
For me Radio 3.07.90 is fine!

[sgking21]

By the way, you don't have to soft reset, just close and open the phone in Comm Manager

[geenyous]

hello all

I have written the following in the main 3.01 thread:
I just want to address this point, I had a Qtek S200 (I am not sure but it may be the prophet) and I have experienced similar problems, this was also why I have sold it after 3 months... - what I am trying to say is that this may be either an HTC or WM related problem.

However, I have not experienced this with my artemis wich I have since september so far and I have used wm5, touch 2.01 full and now since release 3.01 full, but it is also rather hard to find that bug...
unfortunately, I have now also experienced the problem, I was not available. However, I was able to make a phonecall and receive a SMS from which I took notice of the problem.

I must say, I would not have much of problem to close and open the phone on comm man. or even soft reset, I would just like to prevent to do it too often. How do you guys find out that you are unavailable again? The reception does not seem a good indication as it was full when I was not available...

Thanks for your comments,
Geen

[Imaginati0n]

Im having this problem too since i intalled WM& first the HTC official rom, and now with touch 3.01..first i thought it was some app but the problem still exists and the annoying part is that i dont know when the phone app freezes and i dont receive sms or phone call alert. I always have to check to see if i have phone or not :( anyone discovered a solution?

[Imaginati0n]

Anyone? It's happening at least one time per day :(

[shawndh]

hello all

I have written the following in the main 3.01 thread:

unfortunately, I have now also experienced the problem, I was not available. However, I was able to make a phonecall and receive a SMS from which I took notice of the problem.

I must say, I would not have much of problem to close and open the phone on comm man. or even soft reset, I would just like to prevent to do it too often. How do you guys find out that you are unavailable again? The reception does not seem a good indication as it was full when I was not available...

Thanks for your comments,
Geen


It sounds like you're talking about something else. I think the OP was saying that his signal shows full or good and when he tries to make a phone call, it says the phone is not ready or available. You said you're able to make calls and SMS, but with this situation, you cannot connect to use the phone at all except BT, Wifi, & GPS. I'm assuming you mean that people can't reach you when they call but your can still make phone calls. ? I've had that happen to me on other phones in the past. I always thought it was a network issue.

[shawndh]

I too have this problem and I've had it on the Touch ROMs and the Premium 2.1 ROM that I'm currently using. I've used radio 02.98.90 & now using 3.07.90. I can't remember if I had the issue with 02.98.90 though. But it's the same as the OP. The signal shows full but you can't make a phone call or anything. If you go to the Comm Mgr and try to turn the radio off and then on, it will not turn the radio off. The signal still shows full but no connectivity. This usually happens to me if I go a few days to a week without soft resetting. I reset my device maybe once every 2 days to avoid the problem.

So I'm not sure if it's a radio problem, ROM problem, or hardware problem. It doesn't happen that often so I just live with it but I'd love to learn what the source of the problem is and get a fix (or work around) for it. I was just thinking yesterday that maybe I need to go back to radio 02.98.90 but from the posts, it seems that it is happening on this radio too.

[Imaginati0n]

What happen to me is that the pda works normal the signal strenght too but when i press the green key to acess the phone or go to lost call or so nothing happen. And when the phone rings when in this state it only lights the keypad light but wont ring or show anything on the sreen and wont register a lost call or any SMS..:(

[Matti23]

Im having this problem too since i intalled WM& first the HTC official rom, and now with touch 3.01..first i thought it was some app but the problem still exists and the annoying part is that i dont know when the phone app freezes and i dont receive sms or phone call alert. I always have to check to see if i have phone or not :( anyone discovered a solution?

I have Vanilla 1.0 and I had that problem two times a week. It was caused by enAlarmPPC -alarmclock program, which freezed TomTom Navigator when loading it and caused that problem too. When I took enAlarmPPC away, it has done it only once during 30 days.
The problem was annoying, because I thought all things are fine, and I did not know, that I cannot make a phone call or to receive it or to send and receive sms.

[Imaginati0n]

The only program i have for alarm e spb time now but i will try to remove it to see if it works. Thanks.

[shawndh]

Just got this issue today directly after connecting to wifi and updating weather. Phone was working fine - no resets or malfunctions for 5 days! The only thing I've done today that I haven't done in the past 5 days was connect to wifi. I just noticed my signal was full at work and I know it's usually about 4 bars. So I tried to make a phone call and got the following message:

"Cannot complete the call. The signal may be unavailable or the phone number may not be valid. Verify the number or try again later."

And when I try to connect to GPRS, I get this message:

"Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacture's documentation and try again."

This is all while the signal strength is full and the green light is flashing. I just doen't know :confused: Maybe it has something to do with the Comm manager. I haven't used the Comm Mgr in 5 days either, so could be issues with it since it seems to be ineffective at turning the phone on or off in this condition. Hopes someone can figure this out.

[groentjie]

I had touch 2 installed and it worked fine for months. but last 2 weeks the phone freezes and I can't do anything and have to soft reset.

Now I installed Touch 3.0 and again the same problem. once or twice a day when I press a button, the screen stays black doesn't respond at all. sometimes I start a app (random) and it just freezes and I have to sof reset.

remember i worked months with Touch 2 and never had the problem!

[Imaginati0n]

Already tried to take spb time but still freeze the phone app with no warning and random..only one time after two day but i miss a lot os sms or important calls since i have to chech everytime if its stuck or not :(