unbranded wm6 upgrade problem

[nanavati1]

hi,
i tried upgrading to wm6 with the generic unbranded upgrade issued by palm recently. everything went well till after the upgrade was complete in the progress bar. the device rebooted for reloading with wm6 but did not go past the 1st windows mobile screen to load the home screen. the phone does not turn on either. i tried waiting for a couple of hours for the phone to load completely but nothing happened.

the active sync or the computer does not detect the device as anything when connected with the computer, since the phone is not loading till that point. its stuck on the windows mobile screen that comes right after a reboot.

i cant restart the upgrade since active sync is not detecting the device.... tried hard reset but still stuck on the same screen.

please help someone.... thanks,

Kunal:( :confused: :mad:

[miloszz]

Try to reflash using miniSD method (described 1000+ times and on wiki).

Can you load bootloader (side-button + reset)? If you have bootloader running everything should be good ;)

[nanavati1]

hey... thanks for your reply, but i am afraid i have absolutely no idea what you mean by that. could you please walk me through it? i will try and search for the boot by card method you have written about but incase i dont find it, can you post a link to one of those discussions? and also the other one, both containing detailed step by step instructions. i really dont understand a lot and am certainly not meant for this site but i was directed here cause i posted this problem on the google groups... someone asked me to come here that i will get some answers here...

thanks a lot and sorry for the bother..

Kunal

[miloszz]

1. Using winrar unpack Updater_something_something.exe
2. Find CHEEIMG_FW.nbh there (it's about 83MB).
3. Format your card to FAT32 (usining Windows and card reader). Make sure twice that this is FAT32, not FAT(16).
4. Copy CHEEIMG_FW.nbh to formatted card.
5. Rename CHEEIMG_FW.nbh to CHEEIMG.nbh
6. Put card into your Treo. Plug charger to Treo.
7. Holding PPT/Media button (one under volume keys) push reset (under card slot) with stylus.
8. You should get bootloader screen (red green blue).
9. If you made previus steps right Treo should ask if you want to flash rom.
10. Press power button (red) to confirm.
11. Watch progress bar while Treo is being flashed (it will take about 15(?) minutes).
12. After upgrade make hard reset (reset holding power button, then "up" to confirm).
13. Enjoy new system ;)

I think this is most detailed procedure described on this forum :D

[nanavati1]

i checked on wiki... no options to flash cheetah. plus from what i understand from information on other phones, the device needs to completely load for flashing from the SD card. ofcourse i dont know if i was looking at the right article either... or searched for the right article... fyi i searched for 'flash' since 'reflash' and 'reflash using miniSD" turned up dry...

guess i will have to depend on you again to give me the link to some page which relates to the problem i am facing...

thanks,,

Kunal

[nanavati1]

if i somehow show in typed that i am bowing down to you... i would...but sadly i dont think any such emoticon exists...

thanks for all your help.. will reply back once i have tried what should be generally impossible for me... :)

[miloszz]

if i somehow show in typed that i am bowing down to you... i would...but sadly i dont think any such emoticon exists...

thanks for all your help.. will reply back once i have tried what should be generally impossible for me... :)

I can assist you online via msn or icq (check my profile) almost hour from now, then I have to go.

[nanavati1]

hey thanks for the offer, really appreciate it... i infact have to go for a freinds wedding... just am really jittery about this phone now considering that i only have this ppc. sold off the imate jasjam.. for this one. what i can do is i can try doing the flash thing and can post again if it worked or not... and if it doesnt, can we try the msn chat? i.e. if and when you are free for it...

thanks,

Kunal

[fatality88]

try the recovery tool - should do the trick - is included in the installer...

[nanavati1]

Can you load bootloader (side-button + reset)? If you have bootloader running everything should be good ;)

hey... i have been trying to do the entire procedure, unfortunately my card reader is not working thus am unable to save the updater on the card. but the bootloader screen is possible, i tried it. although nothing happened... the 3 colored screen came in with 'serial' written at the last color band...

so what should i do with that again?


thanks,

Kunal

[nanavati1]

1. Using winrar unpack Updater_something_something.exe
2. Find CHEEIMG_FW.nbh there (it's about 83MB).

hey... since my card reader aint working, i tried to get into bootloader mode and try and do what you said through the computer... unfortunately the file name on the updater is only Treo750_2_23_ROW_EN_DesktopUpdater
when i unpack it from the winrar... i get a couple of folders and then the updater again... so cant file the file that you asked me to find
Find CHEEIMG_FW.nbh there. so i dont know what to do...

any ideas? please help...

thanks,

Kunal

[nanavati1]

found this in the palm support section for a recovery tool... think thats worked..

thanks a lot... God Bless...

Kunal

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=44,E=0000000000793186588,K=8505,Sxi=9,Case=Obj (2037)

[Tecchie1]

As for you trying to get the boot loader, IT IS NOT A RED GREEN AND BLUE SCREEN, IT IS Grey... the RGB flashes on screen for a second and then goes to the grey bootloader..


then it starts the update progress if you hit the red power button like what was said earlier...

THIS IS WHAT YOU DO if it DOES NOT WORK you DID NOT do it right...

PRESS AND HOLD THE PTT/APP Button on the left side of the phone, RIGHT BELOW THE VOLUME BUTTONS..

As you are HOLDING THIS BUTTON, Use your stylus to hit the reset button **DO NOT LET GO OF THE PTT/APP Button*

when the screen comes to, and you see the bootloader screen it's ready to go..

And as for the rom, pick your poison, there are many to get, just look through the forums or use your favorite bit downloader to get ahold of it...


Load the ROM image like was said earlier to a miniSD (I used micro 2GB Sandisk and Mini Sleeve and it worked fine for me) but plug it into a windows machine, FORMAT IT and tell it the FILE SYSTEM is FAT32 and **NOT** Fat16 and THEN copy over the rom file, once it's copied put it into the phone and start the bootloader like I said earlier...

Easy as pie! Let it do it's thing, but leave it plugged into the charger cord not the USB.


If you get the "Serial" at the bottom, you used the wrong button, the ONLY one you need is the PTT/APP Under the Volume buttons..

Sticker shock only has a hold on me for a day or three, after that it's time to rip it apart and start modding.. if I break it, I don't give a rats arse, just get a new one and try again.. :P


1. Using winrar unpack Updater_something_something.exe
2. Find CHEEIMG_FW.nbh there (it's about 83MB).

hey... since my card reader aint working, i tried to get into bootloader mode and try and do what you said through the computer... unfortunately the file name on the updater is only Treo750_2_23_ROW_EN_DesktopUpdater
when i unpack it from the winrar... i get a couple of folders and then the updater again... so cant file the file that you asked me to find
Find CHEEIMG_FW.nbh there. so i dont know what to do...

any ideas? please help...

thanks,

Kunal