cparkhorn
13th December 2007, 06:30 AM
I helped my boss upgrade his 8525 to WM 6. I have the same phone with WM 6 ATT Version.
We have Outlook Exchange and are syncing over the air. Mine works perfectly, but on his it has stopped working multiple times. We sync...It shows Connecting/Sychronizing Folders/Looking for Changes/Email 1:1 (or :15, etc)/Processing, but there are no emails in his Inbox.
I've changed every setting I can find. When I change the email setting to 2 weeks from 1 it looks like it is downloading 1:85 emails etc, goes through exactly as my 8525 does, but his don't show up, it's completely empty.
He is syncing his email to Exchange and Syncing his contacts and calendar to PC.
The behavior is the exact same if he tries to sync using Edge, WiFi, or connected to his PC via USB.
I've deleted the account completely and re-set it up and same problem.
I did a hard reset and it worked initially, but 2 days later the same problem came back.
Any help on this would be greatly appreciated.
ROM: 3.62.502.3
Radio 1.54.07.00
ATT 8525 WM 6 ATT ROM
We have Outlook Exchange and are syncing over the air. Mine works perfectly, but on his it has stopped working multiple times. We sync...It shows Connecting/Sychronizing Folders/Looking for Changes/Email 1:1 (or :15, etc)/Processing, but there are no emails in his Inbox.
I've changed every setting I can find. When I change the email setting to 2 weeks from 1 it looks like it is downloading 1:85 emails etc, goes through exactly as my 8525 does, but his don't show up, it's completely empty.
He is syncing his email to Exchange and Syncing his contacts and calendar to PC.
The behavior is the exact same if he tries to sync using Edge, WiFi, or connected to his PC via USB.
I've deleted the account completely and re-set it up and same problem.
I did a hard reset and it worked initially, but 2 days later the same problem came back.
Any help on this would be greatly appreciated.
ROM: 3.62.502.3
Radio 1.54.07.00
ATT 8525 WM 6 ATT ROM