3G/UMTS Issue

[rbove1977]

I just bought a HTC Dual Touch, traded in a Cingular 8525. But I cannot get the DT to detect the 3G network that my 8525 did. So right now I can only use the edge network (slower) and this phone is supposed to be twice as faster as the 8525. Any thoughts ???

[pp18]

um... hv u consulted ur phone network service provider?

[rbove1977]

Yes I pay the extra fee for internet use with my internet user, and was activated on my Cingular 8525. I dont know why my dual touch doesn't detect the 3G network

[pp18]

can't they provide you with settings parameters, such as access entry point and etc, so that you can add a new connection manually?

[qx]

I've also noticed this in moving from my tytn to my touch dual. I tested with them sitting side by side and identical settings. It'd be nice if it was just a problem with software or settings, but I figured it was the move from a quad-band phone to a tri-band one, and that the 3G stuff runs over the one I lost (850Mhz).

[canadian student]

the 8525 is quad band gprs, tri band UMTS/HSDPA

Touch dual it tri band gprs, single band UMTS/HSDPA

[cv2k3]

the 8525 is quad band gprs, tri band UMTS/HSDPA

Touch dual it tri band gprs, single band UMTS/HSDPA

Also, looks like the TyTN II is the only HTC device which has 850/1900/2100 UMTS bands. All other latest models (Touch, Touch Dual, Touch Enhanced, Cruise, S730, etc) has only 2100.

[bkeaver]

I dont know where you are but where I live cingular/AT&T uses the 850 band.

[erandhawa]

experiencing same problem and the reason is the dual is configured at 2100mhz waiting for a radio fix or something to help us go down to 850 as well.

[erandhawa]

from what i've heard there is a version touch dual 850 which works on the 850mhz band, if we can get the radio from that model maybe it can help our situation.

[erandhawa]

ok so australia is on a 850mhz network and telstra has the touch dual working on there 3g, do you guys think if we load the australia rom it would work or would we probably need the radio as well?

[KOTULCN]

how would you find out if you have that different version?

[erandhawa]

i've been checking telstra's web page for specs but they match up exactly so maybe its just a radio change.?

[mskovrinskie]

Did anyone ever find out if a radio update to the original Touch Dual would allow quad band support and 3G bands for US frequencies?

[Hedley]

experiencing same problem and the reason is the dual is configured at 2100mhz waiting for a radio fix or something to help us go down to 850 as well.

Does anyone knows how to download Australia rom on touch dual

[ilikebeer]

I have the same problem, I have a 20 key dual and can't use it. Works great in Indiana but, when I'm at home in Ohio it's dead I think the towers around my home are on the old network. I can only use the quad band phones. Bought a Cruise and works fine other than the Dual is just so sexy I hate not using it.

[2001bmw330xi]

i have the u.s. version of the dual distributed by Best Buy, my problem is that it doesn't show the H logo for HSDPA in places where my AT&T Tilt always did, and I do have HSDPA enabled on the Dual.