Corrupt Email Attachments [Archive]

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sphinx88

19th December 2007, 03:22 PM

I am hoping that someone can help me with the answer to this problem. All attachments that I receive on my Tilt are oversized. When I save the attachment a 1MB file will save at about 1.5MB.. Unfortunately the file is also in most cases corrupted. When I receive an MP3 File, they play, and then repeat the last 2-3 seconds again and again.

I am using OTA Exchange through 1and1.com. This was never an issue on my 6600, so I have a feeling that it is related to my Tilt. In attempts to fix this I cleared and reset the mail configuration, no luck...

Any help would be greatly appreciated.

GSLEON3

19th December 2007, 07:35 PM

Firstly, are you just clicking on the attachment? Are you highlighting the attachment then going through the menu & selecting attachments, & then download attachment? Are you doing a tap & long hold & selecting download attachment? Or are you by chance selecting download message from the menu options?

sphinx88

20th December 2007, 01:56 AM

Farsquidge

20th December 2007, 02:38 AM

Thank you for responding... I have confirmed that the attachments are completly download... Been using WM for about 3 years... For some reason, however, the files being saved are BIGGER then they are supposed to be... May be time for a hard reset.

Maybe too late, but before you do a hard reset.

Did you select 'Store attachments to storage card'? within the messaging setup on your phone?

Sometimes the IMAP file that holds these gets corrupted.

Switch back to internal storage for attachments, backup any other files you have on the SD card via Activesync or some other way. Format the card using an internal formatter (Resco or Total commander) then put back your files and the set attachments storage to SD card again.

I know its long winded but it will give you a clear/clean storage...:)