Please Help !!

[gaurangbhartia]

Hi Everyone !

I have an Atom Exec and am facing a very peculiar problem :

The earpeice of the phone randomly stops working... When I make a call, I cannot hear the other persons voice and he/she cannot hear me.
There is no voice in Windows Media Player also.

But the phone still rings. When I attach the headset that came with the phone, the voice comes through the headset and it works as if there is no problem in the phone. Whats more, I can get the speakers to work by turning on the Radio (without the headset attached) and turn on the speakers, then play Music !!

The earpeice refused to work for 2 days, then it automatically started working today for 10-12 hours and now stopped again.

I have upgraded myrom to O2's official rom upgrade but in vain.

Please advice.

THANKS A LOT to all people who read this and advice !!

[gaurangbhartia]

Update... I turned on the error reporting module and it gives me an error : There was an error in "gwes.exe" ......

[videshi4u]

Some one suggested a Hard Reset or also pluggin and unplugging the Headset while keeping the Fm Radio Speakers on till it says the Headset is required for the radio to function. (it comes to normal now avoid using the headset!!

Tough this is not working for me!!

This problem occurred when I was listening to radio and I received a phone call. Then after I removed the headset speakers there was no sound from the speakers neither the mic worked.

My O2 XDA ATOM EXEC has gone in the Radio Mode. .i.e the speakers (both ear, above screen and the stereo speakers, bottom) and the mic are not working. the FM is on even without the headset and i can speak or receive the phone only via the wired 3.5mm jack Headset and mic.



The Stereo speakers are on only when i put the FM radio speaker on.

Some one suggested a Hard Reset or also pluggin and unplugging the Headset while keeping the Fm Radio Speakers on till it says the Headset is required for the radio to function. (it comes to normal now avoid using the headset!!

Please guide me to a solution; I even performed the Hard reset still the phone is in Radio mode.