nbch
22nd December 2007, 02:49 PM
I bought a Samsung i640 (wm6) a couple of days ago, but I do not manage to get my contacts from my pc (Win XP, office 2007) to my phone. I am trying to sync by USB cable (comes with the phone) by Activesync 4.5.
I tried a lot of things, all of which did not help. I tried:
- the Activesync 4.5 from the phone package
- the Activesync 4.5 downloaded from Microsoft.com
- Activesync 4.2, not supported by the phone, as the phone says
- deleted the phone profile from Activesync and re-installed it several times
- deleted and re-installed Activesync serverel times
- used the replace phone items with pc items setting, and the combine items setting
- used several Activesync settings, and unchecked the advanced network functionality setting in the phone
- checked my firewall (Kaspersky) settings, disabled Kasperky
- ran the Activesync troubleshoot functionality, no problems found
- checked the .pst file, no problems found
When I added items to my agenda on the phone, they synced nicely to Outlook. Also, a test contact created on the phone appeared in Outlook, but a contact created in Outlook did not appear on the phone.
After trying to sync on a different pc (Win XP, Outlook 2003) the contacts, which I copied to a .pst file from Outlook 2007, nicely appeared in my phone. When I connected to my own pc at home, the contacts appeared as doubles in Outlook, taken from the phone. After deleting some double contacts, they got deleted from my phone as well, although there still was one entry in Outlook.
I decided to clean the profiles from Activesync from my phone, after which all my data on the phone were deleted as well. After syncing again, I noticed that my contacts did not return, as I expected. Also, I noticed some agenda items appeared in my agenda, but only the one which were placed into Outlook from my phone, and the ones created in Outlook did not move to my phone.
So, I think some sort of connection error is on my pc, in Outlook 2007, as all items from my phone get to my pc, but not the other way around. Also, I think my phone settings are corrected, as I managed to put my contacts via Activesync 4.5 on my phone on a different pc.
I hope someone can help me, as I have no clue how to solve did, and I did not find any information on the internet in different forums.
Thanks in advance.
I tried a lot of things, all of which did not help. I tried:
- the Activesync 4.5 from the phone package
- the Activesync 4.5 downloaded from Microsoft.com
- Activesync 4.2, not supported by the phone, as the phone says
- deleted the phone profile from Activesync and re-installed it several times
- deleted and re-installed Activesync serverel times
- used the replace phone items with pc items setting, and the combine items setting
- used several Activesync settings, and unchecked the advanced network functionality setting in the phone
- checked my firewall (Kaspersky) settings, disabled Kasperky
- ran the Activesync troubleshoot functionality, no problems found
- checked the .pst file, no problems found
When I added items to my agenda on the phone, they synced nicely to Outlook. Also, a test contact created on the phone appeared in Outlook, but a contact created in Outlook did not appear on the phone.
After trying to sync on a different pc (Win XP, Outlook 2003) the contacts, which I copied to a .pst file from Outlook 2007, nicely appeared in my phone. When I connected to my own pc at home, the contacts appeared as doubles in Outlook, taken from the phone. After deleting some double contacts, they got deleted from my phone as well, although there still was one entry in Outlook.
I decided to clean the profiles from Activesync from my phone, after which all my data on the phone were deleted as well. After syncing again, I noticed that my contacts did not return, as I expected. Also, I noticed some agenda items appeared in my agenda, but only the one which were placed into Outlook from my phone, and the ones created in Outlook did not move to my phone.
So, I think some sort of connection error is on my pc, in Outlook 2007, as all items from my phone get to my pc, but not the other way around. Also, I think my phone settings are corrected, as I managed to put my contacts via Activesync 4.5 on my phone on a different pc.
I hope someone can help me, as I have no clue how to solve did, and I did not find any information on the internet in different forums.
Thanks in advance.