Sound Gone?

[Robson]

ei mates

happy holidays!
i'm making this post on behalf of my buddy. he's french and he doesn't speak english...that is if you don't count the swearing and curses that he knows =) apologies if this has been posted before. we'd appreciate it if the link could be shown so as we can do more research on solving this problem.

anyway, his concern is that the sounds of his u1000 are gone. meaning, nothing's coming out of the speakers. it used to be bonded with a bt headset and we already deleted the partnership. we did the following already:
1) turned off bt
2) several soft resets
3) removed the battery
4) removed the mini-sd
5) several soft resets and then some
6) and finally, hard reset.

still, the sound is not there. however, when you plug in a headset jack the sound streams into the earphones. taking them out again and still the sound is not coming out.

any others who had this issue? if yes, we'd appreciate it if you could please share your advice and possible solution to this bugger.

cheers

[Robson]

okay, we made some progress regarding this issue. as you know my buddy's unit doesn't give off the sounds. BUT, if you call his unit the ringtone will then come on. turning on blue tooth was fine...the sounds still came on. however, when he activated his i-tech clip-s headset the sound was gone again. turning off the headset and the bt of the ameo didn't solve it. but calling him again revived the sounds.

is there something wrong with his bt stack or with the headset?

cheers