kobbz
27-12-2007, 01:08 PM
Please pardon this posting (if this is an already known issue - it's 3.00AM and I've been combing the Herald threads for known issues but didn't see this on there)...
I got a new Wing today and after placing the SIM card in it, the phone works like one would expect until you try to send a text message. That never gets sent :(. What's more aggravating is the behavior on incoming text messages. The keys light up when I get a new text message and the counter on the home screen adds to the number of unread messages however, when I click on the link to attempt to view the messages, the inbox is blank. 0 messages in it. I have checked all the folders to no avail. Even a hard reset on the device doesn't seem to fix the issue. Am I missing something here? If so what??
FYI I called T-Mo support and their Tier 3 guy was stumped.
Here's the wierd thing while I was going through testing to validate that this was an actual issue, I did get the "incoming text message" bubble notification and from there, I clicked on Menu (from the home page) and was able to view the text messages - so they're somewhere in my phone, just not in the inbox - anyone have any idea where I can look?
I got a new Wing today and after placing the SIM card in it, the phone works like one would expect until you try to send a text message. That never gets sent :(. What's more aggravating is the behavior on incoming text messages. The keys light up when I get a new text message and the counter on the home screen adds to the number of unread messages however, when I click on the link to attempt to view the messages, the inbox is blank. 0 messages in it. I have checked all the folders to no avail. Even a hard reset on the device doesn't seem to fix the issue. Am I missing something here? If so what??
FYI I called T-Mo support and their Tier 3 guy was stumped.
Here's the wierd thing while I was going through testing to validate that this was an actual issue, I did get the "incoming text message" bubble notification and from there, I clicked on Menu (from the home page) and was able to view the text messages - so they're somewhere in my phone, just not in the inbox - anyone have any idea where I can look?