Sync Install and Uninstall problems

[Dave...]

Happy New year to everybody...

Mine has started off bad, I just returned from my X-mas/New year break and I can no longer sync, install or uninstall programs ?
when I connect my PDA to the PC it sees it, but it can't sync, if I go to remove/add programs it shows empty nothing installed.
I can even brows the PDA but I can't copy files to or from it?

I'm lost, can anyone help me out on this I really don't want to do a hard reset.

Thanks.

[Dave...]

Anyone.........?

[edi]

tryed to reinstall active-sync?
did you installed some program has to do with network (kind of ftp-server or something else that uses some ports in you network-config)
i had the problem with filezilla ftp-server, using port 990 for ssl-authentification.
the problem was, active-sync also uses this port, but filezilla starting as service was bound to this, so AS could not work.

[Dave...]

tryed to reinstall active-sync?
did you installed some program has to do with network (kind of ftp-server or something else that uses some ports in you network-config)
i had the problem with filezilla ftp-server, using port 990 for ssl-authentification.
the problem was, active-sync also uses this port, but filezilla starting as service was bound to this, so AS could not work.

Hi Edi, No I haven't installed anything, but I think my problem might be something else (worse), I just realised that I can no longer copy move or delete files from either the PDA or the MC, I get an "access is denied" error.

Anyone have any idea what might have caused this? and better still, is there a fix.

[Audio]

I seem to be repeating myself lately with this answer, so I apologise if it seems down-right obvious, but have you ensured you have the latest version of ActiveSync/Windows Mobile Device Centre?

The reason I ask this is because I too was experiencing Sync problems using WMDV, but realised I didn't have the latest version (it doesn't automatically update with Windows Update, WTF?). Windows Mobile 6 is obviously programmed slightly different from revious versions, so updating Sync software is a simple step that's often missed...

[Dave...]

I seem to be repeating myself lately with this answer, so I apologise if it seems down-right obvious, but have you ensured you have the latest version of ActiveSync/Windows Mobile Device Centre?

The reason I ask this is because I too was experiencing Sync problems using WMDV, but realised I didn't have the latest version (it doesn't automatically update with Windows Update, WTF?). Windows Mobile 6 is obviously programmed slightly different from revious versions, so updating Sync software is a simple step that's often missed...

Hi Audio,
Thanks for the reply, but I do have the latest version and I never had a problem with it until this week.

[Audio]

Just so i can try and help, what is it you are using Dave? AS or WMDV?

[Dave...]

Just so i can try and help, what is it you are using Dave? AS or WMDV?

Hi Audio, I use both, AS at work and WMDV at home, both used to work fine.

[Audio]

And do you experience the issue on both?

EDIT: Apparently, there may be a problem with ActiveSync 4.5. Just take a look at this (http://www.mobileviews.com/blog/2007/02/20/more-activesync-45-annoyances/) list of complaints about it lol.

One user stated:

"I was using AS4.2 with my ETen M700, everything was fine. I wanted to upgrade to WM6 and teh instructions said I needed to use AS4.5 I installed it and tried to connect my device - disaster! The rapimgr.exe process runs at 99% and slows the computer to a crawl.

After 3 attempts, I uninstalled it, and re-installed AS4.2 (available from www.microsoft.com) and now things are working again. "

This may be worth doing to see if this soilves your problem...

[Dave...]

And do you experience the issue on both?

Yes I have tried it on three different machines, I can see the PDA but it won't sync or let me move or copy files.
It look like I might have to do a hard reset, but I'm hoping not

[Audio]

Also, a chap on a premium (you have to pay for support!) site said the following, which seems slightly similar:

"I've been using ActiveSync for a while now to sync outlook up to my motorola q. For some strange reason it's stopped working. The connection takes place, you get the little signal saying that ActiveSync picks up on it, the "Connecting" message, followed by the "Synchronizing" message... and nothing. It just hangs there. I've reinstalled ActiveSync and Outlook and did a hard reset on the phone. I'm convinced the issue is with the desktop, if I take the same PDA home, I'm able to sync up with my PC there. Does anyone know what happens during the Synchronizing phase and what could be possibly causing it to hang? ActiveSync 4.5 is a new beast, solutions to the older versions don't seem to apply.
If I hit the Stop button, ActiveSync hangs on the "Stopping" message and ActiveSync on the phone becomes unresponsive until I unplug the cable."

So even a Hard reset didn't solve this guys problems...

I would recommend uninstalling AS 4.5 from your machine, and installing 4.2. Reason being, i believe you need your phone connected to the computer when you install syncing software, so it more than likely "fiddles" with some very well hidden settings on the device. If this is the case, 4.5 may have b@llsed it up, but 4.2 may be your savior.

If you decide to give it a go, let us know how it goes...

[Dave...]

Also, a chap on a premium (you have to pay for support!) site said the following, which seems slightly similar:

"I've been using ActiveSync for a while now to sync outlook up to my motorola q. For some strange reason it's stopped working. The connection takes place, you get the little signal saying that ActiveSync picks up on it, the "Connecting" message, followed by the "Synchronizing" message... and nothing. It just hangs there. I've reinstalled ActiveSync and Outlook and did a hard reset on the phone. I'm convinced the issue is with the desktop, if I take the same PDA home, I'm able to sync up with my PC there. Does anyone know what happens during the Synchronizing phase and what could be possibly causing it to hang? ActiveSync 4.5 is a new beast, solutions to the older versions don't seem to apply.
If I hit the Stop button, ActiveSync hangs on the "Stopping" message and ActiveSync on the phone becomes unresponsive until I unplug the cable."

So even a Hard reset didn't solve this guys problems...

I would recommend uninstalling AS 4.5 from your machine, and installing 4.2. Reason being, i believe you need your phone connected to the computer when you install syncing software, so it more than likely "fiddles" with some very well hidden settings on the device. If this is the case, 4.5 may have b@llsed it up, but 4.2 may be your savior.

If you decide to give it a go, let us know how it goes...

Hi Audio, I don't know what to do, I started another thread about no longer being able to either copy, move, delete, install or uninstall anything, I really don't think it's a sync problem anymore. I will wait another day or so and then I'm going clear storage and start again.
what really pisses me off is my wife has no problems at all? perhaps my PDA is fuck**.

[Blaze Falconburger]

Exactly the same has just happened to me - I tried to connect to ActiveSync this morning to copy a file across via bluetooth, but it refused to connect. I plugged in the USB cable, nothing - the phone charges but ActiveSync does not want to know.

I deleted the device in AS, tried to add a new one - nothing found.
I last sync'd up fine 4 days ago.
I am using Dutty's DualTouch v1.1 release.
I am using AS 4.5.0 build 5096

If I discover services via BT from the kaiser to the computer it finds the ActiveSync service.

I have done a soft reset, no difference, restarted the PC, same. I haven't applied any Windows Updates or made any changes since it stopped working.
I might try rolling back to AS 4.2

Edit: Same with AS4.2

Think it might be clear storage time :(

Cleared storage and then it worked fine...will take the opportunity to upgrade to dualtouch v2

[Dave...]

Hi Blaze, damn it's annoying isn't it, my next move is clear storage as well.
Hope mine works again.

[Blaze Falconburger]

It's bloody happened again :mad: I reflashed the rom with Duty's Dual Touch V2. Much better rom, but activesync has just given up again via BT and usb. Maybe it's some inherent problem with WM, or with Duty's roms - which are you using Dave?

I've tried it on a fresh build of XP Pro on an old machine with nothing than AS & Outlook 2k3 on - same, AS sees the device, but wont sink. Problem seems with the device...

[unwired4]

perhaps my PDA is fuck**.


Sorry I cant help other than to say my dutty rom is working fine on WMDC.

But I had to post and ask why you asterisked out the "ed" and left the lrest of the word in?
:rolleyes:

[Audio]

Brilliant! Lmao! :d:d:d

[Dave...]

Sorry I cant help other than to say my dutty rom is working fine on WMDC.

But I had to post and ask why you asterisked out the "ed" and left the lrest of the word in?
:rolleyes:

Good Point:D I didn't even notice, put it down to stress...

PS: For anyone who's interested, I ended up doing a hard reset, reinstalled my apps, restored my backups and it's working fine now.

[Meiz-]

Did you have F-secure Mobile installed? If not, I could take that away from possibilities that's causing this problem :)