Wierdest thing happened to my 8525 please help!!!

[ghost13]

ok so i searched on the sites for a fading to a white screen problem but it looks like its related to the dpad... my phone was really low on battery last night it kept beeping continuously... so by the time i got to plug it in the screen started to fade to white... now the screen has vslight vertical lines and every time i shut off the phone with the power button and turn it on it comes normal but as soon as u touch the screen it fades to white!!! was this caused by the low battery. i fully charged it but still have the same prob. i tried clearing my storage and that didn't help..what do i do?

[bluedevilr6]

you will need to replace the board for the dpad.

[ghost13]

ok thanks. is this the same issue that others are having as well? the wierd thing is half the time it works the other half it doesnt...

[Silverexp]

I had a similar problem. I had pressed the power button to check the time and screen was white! SR rebooted and after the first splash screen the screen faded to white. I finally founded a product called Pocket Controller http://www.soti.net/ (trial ver works fine) that allowed me to see my phone on my computer. I was then able to backup my data to the storage card. I reflashed the phone and it’s worked fine afterwards.

[ghost13]

yeah man thats what happened to me exactly... im reflashing the official wm6 rom now... ill post what happens... thanks

[ghost13]

I had a similar problem. I had pressed the power button to check the time and screen was white! SR rebooted and after the first splash screen the screen faded to white. I finally founded a product called Pocket Controller http://www.soti.net/ (trial ver works fine) that allowed me to see my phone on my computer. I was then able to backup my data to the storage card. I reflashed the phone and it’s worked fine afterwards.


damn it didnt work with me my screen still goes in and out when it chooses to. and it is my dpad b/c it stops working when the screen is gonna go..

[i.a.wright]

Hi,

Try tightening the screw behind the red hang up button on the dpad. There is a component behind there which causes this problem. If tightening doesn't work try loosening. It's all to do with the pressure on the chip. Very odd problem.

Also try squeezing the bottom right hand corner of the phone and SR.

Bonkers solution for a bonkers problem but it certainly fixed one of mine.

Good luck!

[baboyako]

yes, the screw tightening/unloosing thing works for me. same thing happened when i dropped my unit. i even completely dismantled it (managed to fix the microsd card spring). something loose with the connections.

[ghost13]

niec guys thanks... i will try the tightening and loosening the screw... i tried holding down the bottom right and SR didn't work but thanks anway... i guess i have to buy a screw driver to open this thing up... god i remember when i had to take apart my mpx 220 im getting flashbacks!!!

[Wam7]

Had exactly the same problem but mine was due to an phone shop employee dropping it. It would do exactly the same as yours. Sometimes it would work fine and once when I reflashed it the problem went away for a few days but if came back.

I used to control it using Soti pocket controller but them migrated to Net Support as that allowed me to control over wifi. In the end had to get it replaced.