You tube videos of driver problem

[difflvl]

Lets get a list of all the videos available that show the driver issue so we can send them to ATT. I emailed an ATT contact and he forwarded it to his boss and HTC. He said to keep the videos coming. So lets round up all the videos in this thread.

http://www.youtube.com/watch?v=Xeb8-m5opDA
http://www.youtube.com/watch?v=WhHG377wkQU
http://www.youtube.com/watch?v=7qbaDLzOU_Y

[undac]

http://www.youtube.com/watch?v=Xeb8-m5opDA
http://www.youtube.com/watch?v=7qbaDLzOU_Y
http://www.youtube.com/watch?v=WhHG377wkQU
http://www.youtube.com/watch?v=qL8uq4FtduY
http://www.youtube.com/watch?v=7sjS9zz2bww

[ericc191]

Damn this makes me depressed. :(

[difflvl]

Thanks, keep em coming the more the better.

What software can you use to make a video straight from the phone?

[mikechannon]

If folk want to make a strong case, then you need to be sure you are making a clear and proven case or it will not carry any weight at all.

Some of the youtube videos above ar nothing to do with the video drivers. Just as an example, the slow scrolling in PIE (the cause of which is known and an easy fix available) is not a video driver issue.

I play videos in AVI and MPEG format without freezing and jumping (and without special encoding). So you need to specify exactly what videos cause problems. We are not given details of what setup the videos shown are using. I can easily make video stutter like that on my PC with certain settings.

I am not saying there is no room for improvement and so don't bother. What I am saying is that the case to HTC will be ruined if it is mixed in with other totally unrelated issues, nothing to do with video drivers and a poor data on the video setup. It is easy for the likes of AT&T to say yeah give us your videos and we'll pass them to HTC. That's just cloud cukoo land if you think HTC will be influenced by stuttery videos on youtube.

I am becoming disappointed by the quality of the case that is being made to HTC on this issue. We will get nowhere unless we show a professional approach here with precise, accurate detail on video formats/resolutions frame rates etc etc that are causing a problem. It certainly is not all formats and for most you can adjust the settings in a good player to work fine. We should also not confuse problems with Windows Mobile, Specific MS programmes and driver issues. PIE scrolling is a specific programme issue (in the latest version only). Videos of a game going slowly prove zilch because we have no background info. on the setup other running applications etc.

Our case should be narrowly and precisely focused to make any impact. A host of random issues with no supporting evidence is doomed to fail. To give an example - if I phone up Dell and say may game is going slow, my PC crashes a lot, my CD Player doesn't work and my printer only prints green stripes - do you think I well get anything other than pushed on to a customer service techy. BUT you say if thousands of folk were all sayin g the same thing it would be different. NO, in fact I saw a site once where these kinds of issue were reported by thousands of folk across all manufacturers. The vast majority were of course due to users not setting things up correvctly.

So if there is a case to be made then let's do it with good strong evidence, and good quality supporting evidence and data. Those youtube videos are not worth much, rather like complaining that the steering on Nissan Cars does not work and to prove it here are some videos of Nissan cars crashing into things (I;m sure youtube is full of them, but it does not prove my case)

Mike

[difflvl]

While I do agree with you, I believe HTC already knows exactly what the problem is. Their design/dev team knows whats up, you don't need to spell it out for them. They wont do anything unless they deem it necessary, thats why we need to keep pressing with complains, emails, videos and websites like chainfire has setup.