Keyboard light never, ever, works.

[cvweiss]

Got my Sprint Mogul a couple of days ago and having a tough time with the keyboard backlight not working.

I've done my searching and found that some people got their keyboard backlight to work by unchecking the option in Settings->Buttons->Backlight.
This didn't work for me.

Some people recommended just hitting a few keys and the backlight should work.
This didn't work for me either.

I'm looking at what just may be bad hardware and will have to replace the phone. That keyboard is damn hard to see in even the best low-light conditions. Forget about typing in the dark.

Does anyone know of methods that will force the keyboard to turn on so that I can test it?

[defaultdotxbe]

unchecking the auto sensor option like you did should force it to come on whenever the keyboard is out, if it doesnt come on within a few seconds of sliding out id say get a replacement phone

[donvtx1300c]

I agree with defaultdotxbe...if unchecking the autosensor box isn't forcing it to be always on, I'd be worried.

I've left the autosensor activated, and my keyboard light works, but I must admit that it sometimes doesn't go on when I think it should. The sensor seems to be calibrated so that it has got to be pretty dark for the silly thing to decide to light up!

Having said that, someone on one of these forums came up with a pretty neat trick. If know I want to force the keyboard to be lit, I just slide it out about a quarter of an inch. The sensor is still hidden under the body of the phone at this point, and it thinks it's completely in the dark. The keyboard always lights up at that point. Once it's lit, then I slide the keyboard out the rest of the way. Brilliant, huh? You might wanna try that just to see if it makes any difference.

Good luck!

[Walrus44]

Thanks, peeps. I had the same problem with the keyboard light and was getting extremely frustrated. I tried the sensor trick (opening the keyboard 1/4) and, viola, it worked!

Walrus44

[akboy82]

I also had the problem and after lots of searching I found out it was because I had the screen backlight turned all the way down. I moved it up to the first notch and now it works just fine even with the sensor.

[serfboreds]

Thanks, peeps. I had the same problem with the keyboard light and was getting extremely frustrated. I tried the sensor trick (opening the keyboard 1/4) and, viola, it worked!

Walrus44

This trick also fixes the orientation issues when turning on and it is in landscape rather than portrait.