Polaris camera problem(picture)

[g0r3t3x]

Hello guys, and sorry for my bad english....

I bought a HTC touch cruise in switzerland, im swiss and got FREnch version.


2 weeks ago, i saw lines on each pictures i take....

i post here a picture of the lines

Click on picture to increase size
http://images3.hiboox.com/vignettes/0308/g2pchwu8.jpg (http://www.hiboox.com/lang-fr/image.php?img=g2pchwu8.jpg)



ps1: dont have the lines when i take pictures with the front camera only with the back camera.

ps2: i did a lot of soft & hard resets and that don't fix the problem.... do you think i need to send the phone back?

Thanks for your future answers


g0r3t3x
Htc Touch Cruise
French Rom

[athanaso77]

Unfortunately yes, if hard reset didn't fix the problem then it probably is a hardware problem and not a software one. So you have to send it back.

[TTboy404]

those line look amazing like, one I have on an old laptop.....

I assume, that something is bad, causing a row of pisels to go out. It appears you have two rows out, and on the laptop, my "out" row is bright pink....all uniform, the enitre row.

I would suggest you see if they will give you a new one, or replace what is broken in that one.

[Hornet331]

those line look amazing like, one I have on an old laptop.....

I assume, that something is bad, causing a row of pisels to go out. It appears you have two rows out, and on the laptop, my "out" row is bright pink....all uniform, the enitre row.

I would suggest you see if they will give you a new one, or replace what is broken in that one.

i agree, it seems you have "dead pixels" but its more like the camera cant get a signal form this 2 rows -> RTM