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View Full Version : Phone Disconnects from ActiveSync when upgrading

okeven
12-02-2008, 04:18 AM
I am trying to upgrade to Schap's new ROM on WM6. Once I have the phone sync'd, I open the ROM update utility and go through the beginning steps. I get to the "You are now ready to update your ROM image..." section and click next. The phone immediately disconnects from the computer and the screen turns off. The ROM update has failed at the point. Help!
Newb-Tech-Realtor
12-02-2008, 04:32 AM
Does your phone go into a tri-color screen?

You might want to delete your AS 4.5 settings on your desktop and then install clean from there.

Also, if you have Hard SPL on your handheld (which I HIGHLY recommend) then you could also go to the tri-color screen (hold the "ok" and "power" button together and reset), and the flash from there, using "force safe SPL"...I've had to do that a few times when I lost AS connectivity.

Hope that helps.

And I do NOT take responsibility if none of that works

Jim
okeven
12-02-2008, 04:45 AM
OK I was able to get the tri-color screen up by holding those three buttons at the same time and the upgrade started, then failed with a message saying "The image file is corrupted." I downloaded the image file again and it is still giving me the same error. What does that mean?????
Newb-Tech-Realtor
12-02-2008, 05:31 AM
Do you have Hard SPL on your handheld??? My first post said you should have loaded that FIRST.

Jim
okeven
12-02-2008, 05:43 PM
How do I know if I have SPL?
okeven
12-02-2008, 11:58 PM
Can anybody help me? Thanks!
XtreMe_G
13-02-2008, 12:08 AM
How do I know if I have SPL?

Hard SPL, not just SPL.

and if you dont know what that is, then i suggest you spend a little more time reading before you start flashing
gnahc79
13-02-2008, 12:08 AM
http://wiki.xda-developers.com/index.php?pagename=Hermes_HardSPL
mrvanx
13-02-2008, 12:26 AM
OK all the info required to do the upgrades and etc... is available readily in the wiki pages aswell as via the updated search function.

Please make sure you are up to speed on all the info BEFORE doing any upgrading on your device. :)

Heres some good reading:


HTC Hermes Wiki (http://wiki.xda-developers.com/index.php?pagename=HTC_Hermes)
Hermes WM6 Upgrade Guide (http://www.mrvanx.org/cms/index.php?option=com_content&task=view&id=69&Itemid=26)
Upgrading hermes ROM search results (http://forum.xda-developers.com/search.php?searchid=10902398)