slooow internet

[impulse]

I just hard reset my mogul for the first time today, and now when i try to use the internet, it's just extremely slow. It's taking around 2 minutes just to load the sprint home page. I went to the phone settings and ran the IOTA thing, and i soft reset a few times, but that didn't help. Can anyone offer a solution besides calling sprint?

[hbenz2008]

There is a problem with the towers in VA I was told. You would think these mo fos will give us some heads ups before we start resetting our PDA's....Tards

[jourabchid]

yeah im in MD, and im having crazy slow data issues, and wierd network issues on the phone as well, a lot of roaming 1x EVDO switching in areas i usually have steady EVDO...

hope it gets better soon...

[vellyg]

Me to I thought it was just me it switches from ev to 1x constantly wats up wit dat im in illinois

[pagla_paki]

same here in NJ + NY metro area......really slow internet...

[kevinb84]

ditto here in PA as well

[xtreme929]

Same goes for me in Upstate NY. Goin on 2 days now. Houston I think we have a MAJOR PROBLEM!!! :(

[hbenz2008]

Problem still going on...

[xtreme929]

So being that we been experiencing this problem for about 2 days now, just curious is anyone planning on asking for some kind of credit for their services do to this prob?

[Zekeman]

Im in PA, and it is just painfully horrible... they state everything is fine which is a crock of crap! There is no getting through to these tech people, they always blame the device....

[marriotheblackguy]

This is all new info to me, I have been getting excellent service in VA and DC only a once or twice did I notice I was 1x but usually only for 5-10 seconds before I'm back to EVDO.

[xtreme929]

Well changing the DNS solved my slooooow browsing probs :) Looks like I'm back in business. For though who don't know how to change it, all you do is... go to settings > Connections tab > connections > Manage existings connections > highlight select Sprint PCS > Click on edit > next > next > Advanced > Servers tab > use specific server address > enter 4.2.2.1 as the DNS and the Alt DNS is 4.2.2.2 then ok and finish. And there you go back to "normal" until Sprint admits it's something on their end and get their prob fixed. Happy surfing :):):)

[Zekeman]

Well changing the DNS solved my slooooow browsing probs :) Looks like I'm back in business. For though who don't know how to change it, all you do is... go to settings > Connections tab > connections > Manage existings connections > highlight select Sprint PCS > Click on edit > next > next > Advanced > Servers tab > use specific server address > enter 4.2.2.1 as the DNS and the Alt DNS is 4.2.2.2 then ok and finish. And there you go back to "normal" until Sprint admits it's something on their end and get their prob fixed. Happy surfing :):):)

Thanks for the tip... didnt work for me.. ill keep hoping they fix their crap!

EDIT: actually I noticed it wont save the settings I add in each time.. reverts back to "Use server assigned IP"

[bombzhome]

yeah im having issues out here in MD too.

[xtreme929]

Thanks for the tip... didnt work for me.. ill keep hoping they fix their crap!

EDIT: actually I noticed it wont save the settings I add in each time.. reverts back to "Use server assigned IP"

Try just creating a new modem connection and just name it Sprint PCS 2 or whatever and go through the steps and then enter the DNS setting that way. I got mine to work that way.

[dkincaid1971]

When I called, they told me to bring my device into a repair shop or get an external antenna! This came from a supervisor! Un-freakin-believable huh?

I do believe though that everyone should be calling and creating a ticket within Sprint. Because the left arm is about as far away from the right arm as they possible can be within that company, they really might not have a clue how serious the problem is.

I can tell you this crap is really starting to piss me off though. Blackberry service goes down for 3 hours and it's frontpage news....we have had serious problems going on three days now and we can't even get Sprint to ackowledge it.

[scott500]

I live outside of Boston, MA and the service has been on and off for three days now.

When it's on, its painfully slow.

The hits just keep comming from Sprint. Way to go guys...hey, could you raise my monthly fee while your add it? I'm not paying enough for your horrible service and support.

[grinchstyle]

Having the similar issues over here. Pages CAN NOT load up when I make any type of DNS Server change. I think I might be missing a step here or something. I cannot get ICS or WMWIFIROUTER to load pages either.

I am able to ping known public adresses from the tethered PC and the Mogul, but I cant resolve IP addresses. This is strictly a DNS Server problem and it takes forever for pages to Locate.... with the server assigned DNS.

Also, when I run the ##DATA#, I am unable to EDIT these DNS Servers (Primary Home Servers) settings: 68.28.121.76, 68.28.113.76. Any help would be appreciated on this.

FYI I am having the same issues with Chem2's and DCD's latest roms.

[Zekeman]

Try just creating a new modem connection and just name it Sprint PCS 2 or whatever and go through the steps and then enter the DNS setting that way. I got mine to work that way.

Woot! Thanks Xtreme.... working good for now... this is a good fix for now.

As for a Sprint going to admit its them, we will never see it. I have created 3 tickets already and the cornholes keep insisting its the device. So three people I know, their devices just went bad? Wake up Sprint you arrogant crackheads.. Maybe if they got support who knew how to actually tech support we would be fine..

I dont think we are going to hold our breathes for this to get fixed any time soon.

[dkincaid1971]

I don't believe this is simply just a DNS issue. I've tried other DNS servers and I'm still having the sporadic networking issues.

[Zekeman]

I don't believe this is simply just a DNS issue. I've tried other DNS servers and I'm still having the sporadic networking issues.

It might vary for people dkincaid.. I just used the setting that Xtreme provided, it worked great, then I went back to defaults to test and back to slowness... So who the heck really know whats going on with Sprint.. I think its a hit or miss with everyone at this point.

[kannaguchio]

Having the similar issues over here. Pages CAN NOT load up when I make any type of DNS Server change. I think I might be missing a step here or something. I cannot get ICS or WMWIFIROUTER to load pages either.

I am able to ping known public adresses from the tethered PC and the Mogul, but I cant resolve IP addresses. This is strictly a DNS Server problem and it takes forever for pages to Locate.... with the server assigned DNS.

Also, when I run the ##DATA#, I am unable to EDIT these DNS Servers (Primary Home Servers) settings: 68.28.121.76, 68.28.113.76. Any help would be appreciated on this.

FYI I am having the same issues with Chem2's and DCD's latest roms.

Same issue here. Changing just the DNS servers results in no pages being found or loaded. If I go back to server-assigned DNS it works fine (not necessarily slow like the others). Why would this be the case for some but not others?

[Noiro]

Guys call *2, there is no getting around this.

See here:http://www.sprintusers.com/forum/showthread.php?t=155923

They have a ticket number for this issue so the more complaints the better.

[lafester]

changing the settings worked for me. thanks!
my batt was draining much faster i think because it was always trying to connect.

hopefully this will fix that as well.

[hbenz2008]

wasn't sure if I could just put a link to a fix here,however here are the settings that did the job for now at least:(pda net)
Dns 68.28.114.91
Alt dns 68.28.58.11

this worked,working ....for now

[bullduck]

I'm only able to switch to other Sprint DNS servers. Neither 4.2.2.1 nor the opendns servers work for me. They just time out and then I get an error message. Is there a secret to getting them working?

[bullduck]

Ok, I figured why to works for some people and not for others. I posted the info here:

http://pdaphonehome.com/forums/htc-touch-touch-dual/104224-how-use-non-sprint-dns-servers.html#post716064

[scott500]

I live in the Northeast (Boston area)and have had horrible internet speeds for the last 4 days.

I tried the 4.2.2.1 / 4.2.2.2 but it didn't help.

Then I used the 68.28.114.91 / (alt) 68.28.58.11 which worked like a charm. I think my Internet is even a bit faster resolving sites.

Hope it helps.

[grinchstyle]

Problem Solved!! I exchanged my phone. Must have been a hardware issue...:)

[xtreme929]

Well it looks like Sprint fixed whatever it was that was causing the slow to no internet prob on my end. I'm back up and running on their original servers. But... after using different DNS servers and now using their original ones, it still seems like they have more work to do it's still alittle slow but not as bad as it was. Because after using theses different DNS servers they seem way faster. I'm Curious if everyone else is back up and running. It just pisses me off that those bastards were saying it's my phone and tried to me me get a new one. Some tech support :rolleyes:

[STL.Mogul]

Okay, now I'm a little confused....

EVERY TIME that I have EVER[B][I] used the phone -OR- the internet the top-left Icon where the EV is [B][I]ALWAYS turns to 1x. Is that strange? This has occurred from the day I got it out of the box, as well as with my PPC-6700 last year. Sorry, maybe this is normal, but I'm not very ppc-savvy yet.

-W&P

[privax]

I know when you make or recieve a phone call or send/recieve a text it goes from Ev-do to 1x

but when accessing the internet I'm always on Ev.