Phantom unread sms

[l8deblu]

HI all,

I am running PointUI on my Wing in Windows Mobile 6, and yesterday I noticed that I have a phantom unread message in my sms inbox. I say phantom because I have cleared everything out and there shouldn't be anything in there, but the bottom of that inbox screen which gives you the message totals count says 1 unread sms. Also, the PointUI interface is showing a 1 in the sms icon like there is a message, but I can't find it. The indicator LED light is not amber but it's driving me nuts. I have tried several soft boots to see if that corrected the problem and it did not. Also, I have rebooted and not started PointUI and the issue is still there on the windows today screen.

Has anyone ever had this issue? If so, how did you resolve it. Any and all ideas would be appreciated.

Thanks,
Jamie

[qwkynuf]

I have had a similar issue with phantom unread email messages a couple of times. I found a small program on this site which fixed it for me.

Do a search for "fixunreadcount" on this site, and you should find it. If it does not turn up, let me know and I will check to see if I still have a copy saved on my PC.

[l8deblu]

I have had a similar issue with phantom unread email messages a couple of times. I found a small program on this site which fixed it for me.

Do a search for "fixunreadcount" on this site, and you should find it. If it does not turn up, let me know and I will check to see if I still have a copy saved on my PC.

----

I couldn't find a program for that and it's still doing it. I've even dropped PointUI and still have the phantom message on the original today screen.

[duprade]

ftp://xda:xda@ftp.xda-developers.com/BlueAngel/Tools/fixunreadcount.zip

[lennyjaxn]

Sorry for the hijack, but I was hoping others who have had this problem could maybe suggest other things to try. I tried the fixunreadcount.exe program, it said it corrected the SMS inbox from 1 to 0, ran it again, came up OK, did a soft-reset and it still shows 1 on the Home screen and says "0 items, 1 unread" in the inbox. Grr. I've tried running the fixunreadcount several times, it corrects from 1 to 0 every time, I've tried the inbox settings registry change that someone in another thread suggested, nothing makes that stupid 1 go away. Maybe it's time to reflash....

EDIT: I ran the fixunreadcount three more times, trying a combination between soft-resetting and powering down, and it FINALLY cleared it! I can now say this program works...eventually!

[kerappo]

Thank you, this fixed it for me. After running the program it required a soft reset.

In my situation the actions that led to this situation was that I had sent one SMS to multiple receivers and was "cleaning" the SMS folder by deleting the message received notifications. During this I received other "message received" notifications and as of the result of this the "unread count" remained in "1" (one). My assumption was that one of the deleted notifications was moved from the inbox to the deleted items, but somehow the "system" did not remove it from the inbox. I assume this is a "rare" situation and was partially caused by me accessing the device while I got more notifications. Device was HTC Diamond - first generation and I'm running WM6.1 build 20764.1.4.3.

[Airwolf00]

cheers guys. it fixed my issue on the TP2

[Minucci]

For me 2. Thanks.