Can't connect to Windows Mobile Device Center

[eyecrispy]

I can't for the life of me get my touch dual to connect to the Windows Mobile Device Center on my vista machine. I've tried everything -

1. uninstalling and reinstalling USB drivers
2. uninstalling and reinstalling WMDC
3. hard resetting my device

NOTHING works!

When I connect, all I get is "One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it ...."

Does anyone know how to fix this? I've called Dell, HTC, Msft. No one knows. I am totally frustrated b/c I can't flash my device with a new ROM or even just move files to my device.

HELP!

[rostol]

Did you install SP1 on your vista machine ?

My phone was syncning perfectly up until i intalled SP1 2 days ago.

I also tired the 3 things you did. Fortunately after the hard reset i discovered that the phone WILL syn using the BT connection, just not via usb

[QuadDamage]

try this. Open task manager on your PC (ctrl+alt+del) and kill wmplayer.exe (windows media player process) reconnect your device. See if this helps.

[eyecrispy]

try this. Open task manager on your PC (ctrl+alt+del) and kill wmplayer.exe (windows media player process) reconnect your device. See if this helps.

Hmmm ... wmplayer.exe isn't running.


@rostol - no, i'm don't have SP1. it just says Windows Vista Home Premium.

I'll try to connect via bluetooth to see what happens. if you guys have any other ideas, I'm totally open.

Update: I can connect via bluetooth now, but still not USB. Grrrrr ....

[vpoet]

I had a similar problem. I have ESET Smart Security and Vista SP1 installed and found that, with ESET's firewall actively filtering, I am unable to sync. I set ESET to not filter while the phone is plugged up and all is well.

[speechless]

try to unchek the flash on usb driver on ur phone and reconnect i sloved the same prob in this way

[eyecrispy]

try to unchek the flash on usb driver on ur phone and reconnect i sloved the same prob in this way

which driver are you talking about? i don't see any flash on usb driver.