Can't connect to Windows Mobile Device Center

[eyecrispy]

I can't for the life of me get my touch dual to connect to the Windows Mobile Device Center on my vista machine. I've tried everything -

1. uninstalling and reinstalling USB drivers
2. uninstalling and reinstalling WMDC
3. hard resetting my device

NOTHING works!

When I connect, all I get is "One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it ...."

Does anyone know how to fix this? I've called Dell, HTC, Msft. No one knows. I am totally frustrated b/c I can't flash my device with a new ROM or even just move files to my device.

HELP!

[rostol]

Did you install SP1 on your vista machine ?

My phone was syncning perfectly up until i intalled SP1 2 days ago.

I also tired the 3 things you did. Fortunately after the hard reset i discovered that the phone WILL syn using the BT connection, just not via usb

[QuadDamage]

try this. Open task manager on your PC (ctrl+alt+del) and kill wmplayer.exe (windows media player process) reconnect your device. See if this helps.

[eyecrispy]

try this. Open task manager on your PC (ctrl+alt+del) and kill wmplayer.exe (windows media player process) reconnect your device. See if this helps.

Hmmm ... wmplayer.exe isn't running.


@rostol - no, i'm don't have SP1. it just says Windows Vista Home Premium.

I'll try to connect via bluetooth to see what happens. if you guys have any other ideas, I'm totally open.

Update: I can connect via bluetooth now, but still not USB. Grrrrr ....

[vpoet]

I had a similar problem. I have ESET Smart Security and Vista SP1 installed and found that, with ESET's firewall actively filtering, I am unable to sync. I set ESET to not filter while the phone is plugged up and all is well.

[speechless]

try to unchek the flash on usb driver on ur phone and reconnect i sloved the same prob in this way

[eyecrispy]

try to unchek the flash on usb driver on ur phone and reconnect i sloved the same prob in this way

which driver are you talking about? i don't see any flash on usb driver.

[Nokia3650]

I can't for the life of me get my touch dual to connect to the Windows Mobile Device Center on my vista machine. I've tried everything -

1. uninstalling and reinstalling USB drivers
2. uninstalling and reinstalling WMDC
3. hard resetting my device

NOTHING works!

When I connect, all I get is "One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it ...."

Does anyone know how to fix this? I've called Dell, HTC, Msft. No one knows. I am totally frustrated b/c I can't flash my device with a new ROM or even just move files to my device.

HELP!

1. Keep the WM device connected.
2. Go to Start > Start Search.
3. Enter Device Manager or devmgmt.msc to launch the Device Manager window.
4. Look under the Network adapters node for Microsoft Windows Mobile Remote Adapter. If this is not present, skip to step 5. Otherwise, right-click Microsoft Windows Mobile Remote Adapter and choose to Uninstall.
5. Look under the Mobile Devices node for Microsoft USB Sync. If this is not present, skip to step 6. Otherwise, right-click Microsoft USB Sync and choose to Uninstall.
6. Disconnect and reconnect the WM device. The device driver for the PPC Phone will re-install and Windows Mobile Device Center will launch.

[feanor512]

Did you try this?

Go to Start > Settings > Connections > USB to PC > Uncheck "Enable advanced network functionality"

[Donpharaoh]

Thanks a lot Feanor, i was strugling a lot to connect my Diamond via USB and it would connect thru BT only:) its working perfect now after jus unchecking as u said ;) though stupidly i reinstalled WMDC twice as suggested in a few forums:( thank u again
Donpharoah

[ProXiDoS]

I've tried everything on Win 7 machine, and it won't work. Phone is HTC TyTn Hermes 200. Don't know, what to do anymore...