Can't Answer Phone!

[meatlocker]

Bretheren -

I have a crazy problem that has been going on now for a week - neither the green "send" button nor the "answer" soft key will pick up the incoming call on the handset. I have no issue when I answer via my Jawbone. I am running No2Chem's '47 build, and when hard resetting, it works fine. Obviously something has changed in my registry since loading my progs.

Anyone have an idea if and where this setting is located in the registry? Thanks in advance!!!

Meat

[meatlocker]

Resolved with a hard reset and reload of proggies. I sure would like to know how to overcome this in the future, though, without having to resort to drastic measures.

[jourabchid]

samething happened to me, hard reset was my only cure, hasnt done it since...
i dont know what app was causing it but it happend to me only on 2.17

[N715DP]

What apps did/do you have installed when you had this happening? I have it going on now - same exact thing... perhaps we can find the common app and determine what's doing it... here's my current load:

DCD Verizon 2.2.6
Skunkworks FlashVideoBundle
Google Maps
duttythroy Task Manager
KRebeiro EsmertecJbed
MediaHam
dcd Office Mobile 6.1
PHM Registry Editor
Schap's Advanced Config Tool
XFTeam SkinzSudoku
TCPMP
Singer's Creations Weather Watcher
.mUn. BT_DUN
ADW Standard Games
Yahoo! Go 2.0
WR-Tools ResInfo
dcd Adobe Reader 2.00

[waashew]

I have the same problem. I'm probably going to end up waiting and hard resetting when Sprint releases the upgrade ROM -- I'm too chicken to try a cooked ROM on my only phone.

It started sometime after installing one of these (I installed all 3 in the same night). I know, I know... Bad idea in the first place.

photocontacts_ppc_v305_ms_signed.cab - trial - my first bet since it took over the phone (uninstalled now, but still no fix)
Schaps_AdvancedConfig_v2.0.2.0.CAB
Kaiser Comm Manager 10 but.cab (uninstalled now, but still no fix)

Here are the other apps I have installed, but the list is so long it may not help at all. This is the list of installers and not the list of apps reported by uninstall. If I listed it as '(uninstalled)' then it was installed and removed since my last hard reset sometime last September.

picselbrowserSC1.cab
opera-mini-4.0.10031-advanced-int.jar
opera-mini-4.0.10031-advanced-int.jad
PPCPimBackupV2.8_wm2005.zip
cLaunch.arm.CAB (uninstalled)
IMSMSPPCInstall.CAB (uninstalled - didn't work)
HTC_AlbumFolder_Option.cab (uninstalled - like older HTC Album better)
metrix2.CAB (uninstalled - like older metrix better)
ProgramLauncherSetup.exe
zoa2dp_113.cab
KeePassPPC_WM6.CAB
PocketCM-0.18.cab
btIO-0.1.CAB
Group_SMS.CAB (uninstalled - keyboard issue)
GoogleMapsBeta.CAB
MyMobile10_70821.exe (uninstall failed)
FlashVideoBundle1.4.3.zip
tcpmp_349.zip
PPCPimBackupV2.5_wm2005.zip (uninstalled - got newer version)
Htc_Zip.cab
HTC-Album-1-0-822-716.cab (reinstalled after folder option)
PCMKeyboardEN-0.11b.cab
PocketCM-0.16.cab (uninstalled)
PocketCM-0.15.cab (uninstalled)
PocketPowerManager.CAB
HTC Action.cab (uninstalled)
GoogleMaps.CAB (uninstalled)
PocketToolman2.25b79a.CAB
KaiserTweak.exe
AvotmVppcV3.cab (uninstalled)
Task_Manager_2_0_30487_2.CAB
StopWatch_WM5.CAB
NSBirthdaySetup_as.exe
pimbirthdayz10.zip
RadarWatch2.ARM.CAB
PocketCM-0.13.cab (uninstalled)
Slide2UnLock1.21-WM5.cab (never got to work or unsintall)
hshopper3.armv4.cab
PocketCM-0.11b.cab
totalcommandermdpocketarm.cab
powerstatus_corrected.cab (uninstalled)
regedit.Mrln_ARM.cab
PocketCM-0.10.cab (uninstalled)
TipCalcSetup.exe
Douay-Rheims.exe
asv.exe
pocketESwordppc2005setup301.exe
metrix1-1.ARM.CAB
BallRebound_ARM_240_320_WM5.CAB
KokonotsuPPC.CAB
enlight_handango_1.exe
SuperDokuInstall.CAB
Sparkles pocketPC.exe (uninstalled)
PPcReversi_v1.3.0.1.exe
GemSwapPPC.exe
rk-TSRSetup.CAB
X-Button-1.5.cab
PIMBirthdayz_Setup.exe
VBirthday2Setup.exe (uninstalled)
Birthdays-1.2.10.ARM.cab (uninstalled)
pBar.exe (uninstalled)
freecell-setup-1.1.exe
tcpmp.pocketpc.0.72RC1.cab (uninstalled)
rlToday.CAB
PatiencesSetup.exe
tMan-0.9.6.ARM.cab
SunMoon-1.2.ARM.cab
The Count 1.0.CAB (uninstalled)
HTC Audio Manager
HTC.Kaizer.Home.Plugin.with.Tabsetting.schen.cab
HHCv08b.cab
PPCGeeksSprintMMS.cab
Nilisco Flashlight.cab (my favorite program)
wolfclocksetup.exe (uninstalled and hard reset - horrible program)

[N715DP]

I am betting it's this one:

Schaps_AdvancedConfig_v2.0.2.0.CAB

I flashed to a newer DCD after posting in this thread and I did NOT install the above program again - phone works like a champ.

[frostiex]

I am not sure if it is the samething,....I used to have lots of problem with my phone. I've only used the DCD versions since 2.0.0 and was about to give up. However, when DCD released the 2.3.2 kitchen without the telus roms available at that moment. I though I would cook one up, and since then, I have not looked back. I install the same programs and it has been working perfectly for about a week now... {touch wood}

I used to have a lot of problem described in this thread as well as not connecting via active sync. Since then everything is working as it should.

So, I am not sure it it has to do with my own cooked rom...but it sure seems like it as my phone have never worked this good since I got it on day one.

[waashew]

Update::
I finally got tired of waiting for the new Official ROM while forcing my friends to wait for me to call them back and did a Hard Reset back to 2.09.651.3. Phone answers every call for me now! Wooo Whoo!! I need to perfect my skill at this hard resetting for when the new ROM is released. It took me 3 hours to finish getting everything set back like I wanted it, although kudos to the PPCPimBackupV2.8_wm2005.zip for saving my data (although I would have liked a warning that it will only restore email data AFTER you create the email account - doh!)

Again, these are the three apps that were installed just before my phone quit letting me answer calls. I didn't re-install these three after the hard reset:
photocontacts_ppc_v305_ms_signed.cab - trial - my first bet since it took over the phone (uninstalled now, but still no fix)
Schaps_AdvancedConfig_v2.0.2.0.CAB (uninstalled, but still no fix)
Kaiser Comm Manager 10 but.cab (uninstalled now, but still no fix)

These are the apps that were on my phone when I had the problem before hard reset and reinstalled afterwards:
PPCPimBackupV2.8_wm2005.zip
zoa2dp_113.cab
KeePassPPC_WM6.CAB
GoogleMapsBeta.CAB (installed a newer copy)
MyMobile10_70821.exe (re-installed from desktop automatically hmmm)
FlashVideoBundle1.4.3.zip (upgraded to 1.4.4)
tcpmp.pocketpc.0.72RC1.cab
PocketToolman2.25b79a.CAB
RadarWatch2.ARM.CAB
totalcommandermdpocketarm.cab
regedit.Mrln_ARM.cab
Douay-Rheims.exe
asv.exe
pocketESwordppc2005setup301.exe
metrix1-1.ARM.CAB
PPcReversi_v1.3.0.1.exe
GemSwapPPC.exe
rk-TSRSetup.CAB
X-Button-1.5.cab
PIMBirthdayz_Setup.exe
enlight_handango_1.exe
PatiencesSetup.exe
SunMoon-1.2.ARM.cab
HTC Audio Manager
HTC.Kaizer.Home.Plugin.with.Tabsetting.schen.cab
HHCv08b.cab (upgraded to HHCv10b6.CAB)
PPCGeeksSprintMMS.cab
Nilisco Flashlight.cab (my favorite program)

These are the apps that were on my phone when I had the problem before hard reset and NOT reinstalled afterwards:
*picselbrowserSC1.cab
*opera-mini-4.0.10031-advanced-int.jar
*opera-mini-4.0.10031-advanced-int.jad
*ProgramLauncherSetup.exe
*PocketCM-0.18.cab
*btIO-0.1.CAB
*Htc_Zip.cab
*HTC-Album-1-0-822-716.cab
*PCMKeyboardEN-0.11b.cab
*PocketPowerManager.CAB
*KaiserTweak.exe
*StopWatch_WM5.CAB
*hshopper3.armv4.cab
*BallRebound_ARM_240_320_WM5.CAB
*KokonotsuPPC.CAB
*SuperDokuInstall.CAB
*freecell-setup-1.1.exe
*rlToday.CAB
*tMan-0.9.6.ARM.cab
Oh poor apps, I had you installed for some reason. Maybe someday, I'll remember why and give you life again.
I am still trying to decide which contact manager to use. I'll probably try RandomAccess next...

I had a lot of apps installed and uninstalled before the problem surfaced. I'm now betting the culprit was the AdvancedConfig as it seems to be cropping up in too many of these broken answering "feature" threads.

[waashew]

Oh one more thing...
I installed the AdvancedConfig to my wife's phone before I received any calls to notice the problem and she has had no issues with non-answerable calls.

Only difference I could see was that in my phone, AdvancedConfig had settings for HSPDA and also for GPS enable and hers did not. The phones are supposed to be identical. We bought them at the same time, both had problems and got exchanged in the same week. Both of hers came with a differently oriented power supply (cord came out the side of the wall socket plug whereas mine hung down from the socket) even though they were picked up in the same store in the same week.

So while I am quick to blame AdvancedConfig, it's still installed in her phone and she has not had the issue.

[speedshopmike]

schaaps seems to be the common denomiator here...

[kizer8]

AdvancedConfig was my problem. Works after reinstalling.

Thanks,
Kizer

[corey113888]

I had this issue many moons ago when titan for vzw was first out. It was AdvancedConfig 2. I have not tried any version after as I was afraid of the "not able to answer calls" issue. Goes without saying I have not had any issues since.