Contact List problem with Touch Cruise

[donchen]

Anyone experience the following problem ?

I tap onto the "Contact" button at the main screen and instead of showing me all my contact numbers, it was all blank. I fired up the HTC Cube and surprisingly, all my phone numbers that are stored under the "Favorite Contact" were all missing! There were no numbers/pictures. I had to do a soft reset and then all my contacts are back again. But I had to manually add all my favourte contacts back in to the Touch Cube again. This happened twice to me.

Another issue is that when i press the "Contact" button at the main screen, usually my contact list will appear and then on the right side it shows the alphabetical order right ? Just like the following :
#
A
B
C
D
E
.
.
.
.
Z

Today, it somehow disappeared. Did i disable it or anything ? Is it possible to disable ?

[directmail]

I noticed that my contacts disappeared whenever I disconnected from the Internet. This was because Windows Live Synch Options were configured to "As Items Arrive" and I also synchronized my contacts directly from Hotmail. After I changed the Sync frequency to "Every 15 minutes" my TC was much faster and contacts stayed in the contact list everytime I was offline. Don't know if this is the problem in your case but hope it helps.

[donchen]

Hmn.. I don't think thats my problem because I don't synchronize my contacts directly from hotmail.

Anyway, thanks for responding still!

[MasK]

Under contacts, go to
Menu > options

The first option is "Show alphabetical index".
Make sure it's UNCHECKED. This should bring the HTC random access back (the grey alphabetical strip).
If it's already unchecked, check it, go back to contacts and then repeat the process, unchecking it this time.

Good luck.

[donchen]

Ok.. that works... but how come it happened it the first place ? I didn't check it. It just disappear.

[madinga]

Under contacts, go to
Menu > options

The first option is "Show alphabetical index".
Make sure it's UNCHECKED. This should bring the HTC random access back (the grey alphabetical strip).
If it's already unchecked, check it, go back to contacts and then repeat the process, unchecking it this time.

Good luck.

Genius, fixed it for me, thanks

[loggie1]

i have the same problem with the alphabet scroll bar. sometimes when i open contacts from the contacts soft key it appears as a nomal scroll bar i do a soft reset and its back to normal. not sure why it disappears though.

[hambola]

Yeah I've seen the alphabet scroll bar disappear before, haven't noticed a pattern yet. I didn't need to soft reset to get it back though, not 100% sure so don't quote me.

[Tanquen]

I have the same issue and the fix work for me also. I lose the A – Z list on the right side when I shut the phone down. I also lose the selected keypad and TomTom from the today screen even though it is selected to be there and the same kind of fix works. I don’t even have to uncheck it and recheck it. I can just go to Start, settings, Today and then Items and see the list but just hit OK and then it’s back. For the keypad I have to select the one I want again. This seems to happen every time I have to power it all the way down. :(

[regsyter]

I had the same issue; now it's fixed... THX!!

[Paul_Hermans10]

I had same problem, checking and unchecking ths Show alphabetical index helped, weird...