Stolen Trinity from Auto Break-IN

[thomastran]

My Trinity was stolen out of my car after my window was broken. I reported to ATT and the SIM card was in-activated right away. However, they acted "dumb" and refused to put a flag on the Trinity's EIM# as theft/stolen. I spoke to three different representatives without any satisfaction. I KNOW for a fact that if someone has an unpaid balance, they would flag BOTH your SIM and EIM from being used. SprintPCS will flag a stolen phone for you, but ATT will not from my experience.

One of the representative told me, "What difference does it make? You no longer have the phone..."

The second representative said, "I don't understand what you want me to do. You already got a replacement phone." (I'm actually using one of my old cell phone.)

The third representative said, "Your initial question is in reference to reseting your email. I have assisted you with that issue. I don't know anything about stolen phones."

Keep in mind that I explained my situation to all three representatives about my break-in and about using my EIM# to prevent someone from selling or using the phone for new service.

In a competitive cellular market, I guess ATT does not care if you use a stolen phone to get new service--it's one more account for them.

Please beware of ATT.

[SuperSport]

It's for this very reason that I would HIGHLY recommend GPS tracking software for your phone. :eek:

Mobile Justice (http://sourceforge.net/projects/mjustice) is a free Open Source version, and there are other PAY alternatives.

Mobile Justice monitors your phone for a SIM change, or waits for you to send your phone a specially coded SMS message. When it recieves it, it will do one of a few things.

1. Pop up a message you select on the screen of the missing phone "Hey Dirtbag, Gimme Back My Phone" or whatever you choose. (Aside from the fact that this might cause them to throw the phone away, I also would rather not let them know I'm coming. I want to knock on his door, look him in the face, and demand my phone back! As soon as he's finished changing his drawers. :D )

2. Send the GPS coordinates of the missing phone back to you.

3. Both 1 and 2

I just ran a test with this software and it's AMAZINGLY accurate! I typed the RAW coordinates into Google Maps, and it showed not only which house the phone was in, but which room in the house it was in, even when I moved it around. VERY COOL!!!

Pay Alternative:

Bak2u (http://www.bak2u.com/phonebakpdaphone.php)

This software monitors for a SIM card change and automatically sends the phone's NEW Phone Number and SIM Info to predetermined phone numbers that you choose. It does all this in the background so the thief knows nothing.

Mobile Justice can also be setup to be unnoticeable.

Of course, if they do a "Clear Storage" or Flash a new ROM, then neither of these programs will be there to work anymore.

PS: Sorry about your loss, and ATT's lack of help!

[liamhere]

this was a big problem in the uk, but phone crime has really dropped due to the phone and sim getting blocked as soon as reported here.

just installed Mobile Justice to my phone...thanks for the link

[R3PUBL1K]

such a shame your handset was stolen. i'll presume you had this hidden from view when left in your car?

just thought i'd mention blocking the IMEI only prevents that handset from being used in that country providing the service providers have an agreement amongst themselves and will not prevent the phone from being used abroad (unless under agreement too).

Its also (easily) possible but illeagl to change the IMEI.

(posted via phone)

[cs_e2]

have you ever thought of an hard reset?

then your installed programm is useless...

ok one has to know it but there's a chance...

[zooster]

have you ever thought of an hard reset?

then your installed programm is useless...

ok one has to know it but there's a chance...

Unless it's embedded directly in the rom ;)

[SuperSport]

have you ever thought of an hard reset?

then your installed programm is useless...

ok one has to know it but there's a chance...

Of course, if they do a "Clear Storage" or Flash a new ROM, then neither of these programs will be there to work anymore.

Yes, that's why I mentioned it in my first post. ;) I would love to find a way to burn it into the rom too. Then they would have to flash a new rom to remove it.

Also, to test it, just send yourself an SMS with "your code +g" give it a few minutes to warm up the GPS and it will send you the phone's cords.

[djfuego]

Damn! they'll just send a kill handset command through the sim. Not a lot you can do about preventing someone from changing the IMEI on your phone. It's gone, be thankfull you will get a replacement. Some people dont get insurance and pay for it big time.

BUT I had no idea Mobile justice was around. This should be a compulory addition for all cooks out there. Your phone is going to be a little easier to find if this is installed.

[miffymiffy]

there are quite a few programs like this. Others are "Ultimate Theft Alert" and W.I.M.P - Where Is My Phone"

I find ultimate theft to be the best.

These items also dont show on installed programs list so the only way to get rid of them is to hard reset.

EDIT: Also, be mindful to put someone elses number to be messaged as your sim will be stolen... has been done before!

[thomastran]

I will be selling off all my Trinity accessories for cheap as I no long have the phone :-(

(1) OEM Leather Case (2)
(2) Hard Clear Plastic Case
(3) NEW Replacement LCD Screen
(4) NEW OEM housing (black) & keys
(5) NEW Stylus
(6) Silicone Skins (2)
(7) Battery (2) + External Charger
(8) anything else I forgot to mention

My lost...might as well pass on the goodies to the community.

Please contact me if you have any interest in these items. Name a reasonable price + shipping charge.

[Jonny_doe]

Sry Double post

[Jonny_doe]

I'd be interested in the

NEW OEM housing (black) & keys
NEW Stylus
and maybe the NEW Replacement LCD Screen
but i think the shipping from Usa to The U.K. be mark it all to much , but thanks for the offer

[bigfoot]

I will be selling off all my Trinity accessories for cheap as I no long have the phone :-(

(1) OEM Leather Case (2)
(2) Hard Clear Plastic Case
(3) NEW Replacement LCD Screen
(4) NEW OEM housing (black) & keys
(5) NEW Stylus
(6) Silicone Skins (2)
(7) Battery (2) + External Charger
(8) anything else I forgot to mention

My lost...might as well pass on the goodies to the community.

Please contact me if you have any interest in these items. Name a reasonable price + shipping charge.
Hi - please contact me, I use Trinity over 1 year and probably I need some of Your equipment for Trinity.
Maciek
maciekziuzia@gmail.com

[maxip]

So if I understand this;

- mobile justise is freeware & can track you phone
- ROM can't be reset by hard reset

Then why doesn't every cooker include this SW as part of their ROM build ? Or am I missing something.

Maxi

[djfuego]

Yeah, well you need to petition for it to be added to the cookers rom.
Mobile phone theft it a chance thing uless you are in a dodgy neck of the woods where crime is rife.