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View Full Version : ActiveSync hangs on "Looking for changes"


raven2000
29-02-2008, 01:32 AM
Hi,

I have MDA Compact III and ActiveSync with Office 2007 doesn't work with it although the same installation of ActiveSync on the same computer worked with Palm Treo 750 couple of weeks ago.

I can browse the device so the connection is definitely working. The problem is when syncing starts it just hangs on "Looking for changes".

I have taken the following steps but no luck so far:
- Deleted the device partnership on both ActiveSync and on the phone many times.
- Tried 3 different ROMs (1 factory Windows Mobile 5 and 2 Windows Mobile 6.1)
- Disabled Windows Firewall completely
- Uninstalled NOD32 Antivirus software
- Tried syncing Contacts only and Calendar only items
- Tried 3rd party PocketMirror syncing software

Has anyone else experience this problem?

Thanks!

raven2000
29-02-2008, 01:49 AM
Want to add I am using ActiveSync 4.5 and connecting directly to computer using USB without any hub.

spikey0321
29-02-2008, 11:08 AM
I've had a similar problem, I can connect via activesync and explore, I can even sync IE favorites but anything outlook related falls flat on it's face :(

I keep getting the 85010014 error code which all threads suggest can only be cured by an outlook re-install, but I've done that three times including removing all security software, activesync, and outlook. I then re-installed outlook imported my backed up contacts, re-installed activesync and I'm still getting the same problem with the same error. So I've given up!!

Just a word of warning though, be careful if you start playing around cos if you delete the sync profile on activesync and don't do the same on the phone activesync can erase all your contacts and appointments when you next try and connect, even though it won't sync anything. It did this to my kaiser twice before I figured out what was causing it.

As a work around I've found you can E-mail all contacts and appointments from outlook as attachments and then save them to the phone, I've now got an email with all my contacts and appointments saved on my phone and have backed up using PIM Backup

Not much help I'm afraid but at least your not on your own.

:D

raven2000
01-03-2008, 01:31 AM
I tried syncronising Artemis using a borrowed a laptop and it worked. So I reinstalled XP, Office and ActiveSync and now the phone syncs without a problem.