Phone blocked on the SPL 3-color screen

[fab35]

After a run of the PolarisUnlocker.exe, the process crashed at the begining (Step1) and the Phone is now blocked on the SPL 3-color screen (displays Replug USB Cable, Pola100 MFG, SPL-1.00.1000 CPLD-2). I can't do anything. PLEASE help me, what should I do? Could you advised me first if I should remove the battery to switch OFF the phone? or try a hard-reset? please help. Thanks a lot.
Fab

[pqillu]

After a run of the PolarisUnlocker.exe, the process crashed at the begining (Step1) and the Phone is now blocked on the SPL 3-color screen (displays Replug USB Cable, Pola100 MFG, SPL-1.00.1000 CPLD-2). I can't do anything. PLEASE help me, what should I do? Could you advised me first if I should remove the battery to switch OFF the phone? or try a hard-reset? please help. Thanks a lot.
Fab

You can try this....

1. Stop ActiveSync

2. Open Task Manager (press Ctrl + Alt + Delete) on your PC and
stop these two processes rapimgr.exe and wcescomm.exe

3. Plug in your device via USB. Your computer should be asking install a driver. Install and continue.

4. Now Run mtty and choose USB in 'PORT'

4. type "set 16 0" without the quotes to tell bootloader to boot the OS after reset.

5. type "task 8" to get your device formatted.

6. Now unplug your device and manually reset it.

Thanks to Christonge.....

PQillu,

[eabudy]

Successfully done :-) lots of thnx to u bro pqillu..

HTC Touch Cruise
Rom Ver 1.25.408.1 ITA
Rom Date 12/12/07
Radio Ver 1.58.21.23
Protocol Ver 25.65.30.04H

[imfloflo]

Can you sticky this post can i'm boring to view everyday new thread with the same question ^^