My 2 week old Mogul died.. I have a question..

[ptfdmedic]

My brand new mogul is having issues and Sprint is replacing. However they told me they couldn't ship me a PPC 6800 for some reason but they would upgrade me to PPC 6900 for free. I thought sweet, right? Then looked it up I realized it was the touch. My question is, is this really an upgrade? Should I be upset? The touch looks cool but no keyboard....
Should I try and complain?

Also, I unlocked my phone to use the new roms. Should I relock it or shouldn't it really matter. I will just flash back to the sprint rom.

Thanks

[drew826]

I wouldn't accept a Touch as an "upgrade" to the Mogul. Do you have any Sprint stores around you (the Authorized resellers, not just the ones that sell Sprint stuff)? If so, take your phone in to them and see if they can swap for you. I know from experience that pretty much every store I go into gives me a slightly different story, so chances are the store would tell you something different than Sprint Customer Support on the phone.

Definitely put a stock rom back on. Relocking would probably be a good idea too, but not as big an issue.

[jarmenti]

the touch is deffinetly not an upgrade to the mogul, other than the 128mb of ram, however i'd rather have the wifi and keyboard on the mogul, than 128mb of ram and no wifi/keyboard on the touch

[Dc_striker]

the touch is deffinetly not an upgrade to the mogul, other than the 128mb of ram, however i'd rather have the wifi and keyboard on the mogul, than 128mb of ram and no wifi/keyboard on the touch

im getting a touch im sick of my huge titan i dont need a keyborad or wifi i like the touch and the way it looks and the ram

[ptfdmedic]

The more I read about it the better it looks. If I don't like it I will complain and see what happens. I really don't care about wifi cause how often do you really use it. I do care about the GPS and it should be unlocked shortly with the next update. I really like the RAM though. My mogul always ran low on memory. But we will see. I should have it in the morning.........

[bavsav]

I would say it's a case of personal preference, but I certainly wouldn't call it an upgrade...even with the smaller amount of RAM, I personally would take the Mogul over the Touch any day.

And DEFINITELY flash the stock ROM back on to it!