Question on ATT 8525 Software cd and activesync

[MikeAT&T8525]

I am so new to this and already I have spent all day trying to activesync my phone to my PC. I constantly get the cant detect device or usb device not recognized it has malfunctioned and windows does not recognize it. Am I missing something like a software disk. I must have tried everything they ask me to do 10 times and I still get the message. I actually jut uninstalled the 4.5 activesync software that I had downloaded. My question is there some software that I am supposed to install on my computer like the cd software you see that comes with the phone new. I bought this off ebay and so far it is working fine but I did not get a cd with it like I see other people get. Im wondering if this is the case. As mentioned I really dont know anything at all about this stuff and I am trying to learn so any help will be greatly appreciated

Sincerely

Mike
Long Island

[stesul411]

Theres a setting in the phone that needs to be changed. Click start/ settings/ connections/ USB to PC/ uncheck the Enable advanced network function. Reinstall Activesync and should work after that. At least that what I have to do with my 8525.