Help Needed! Touch Keypad and keyboard returns numbers in "abc" and "XT9" mode

[chongtw]

I need any help I can get on this! Thanks in advance.

I am not sure why, but suddenly my touch keypad and keyboard returns only numbers even when I am in "abc" and "XT9" mode. For example in "abc" mode, when I pressed the key "abc", it returns "2" when it should actually show "a". Same problem in "XT9".

Problem persists even when I soft reset a few times. I am not sure if this is due to one of these programs that I recently installed - (i) pocketcm, and (ii) opera 9.5 (extracted from one of this forum).

I use the touch keypad very often and would really like to get it working again. Does anyone know how this can be fixed (hopefully not a hard reset)?

Thanks a lot in advance

:(

[dscans]

I had the same problem - it was driving me bonkers! I uninstalled PocketCM Keyboard, did a few soft resets and a power-off and the problem went away :p

[montezuma]

Same problem here. I'm using Bepe 0.66. Soft-reset has fixed the problem so far, but it's annoying when it happens.

[look9001]

Same for me too. I uninstalled pocket CM Keyboard and three soft resets but still the same problem.

[dscans]

Same for me too. I uninstalled pocket CM Keyboard and three soft resets but still the same problem.

Try doing a power-off and on. That solved the problem for me. Doing a soft reset sometimes causes the phone to "lose" the installed microSD. Had to re-insert the card a couple of times for the phone to re-detect the card.

[rawsy]

I have the same problem, sometimes it works sometimes it doesn't. No rhyme or reason. It seams to work if I switch to full keyboard and back again but that defeats the object... Any ideas?:confused:

[Turambar71]

Same for me :mad:
I've tried multiple soft resetS and power off/on, but nothing...
I've searched in registry, but I did'nt find something.

Please, help us if you can :confused:

[rayho]

what kinds of applications that you guys running when the XT9/abc problem exists? ( Phone application , notes or others? )

[Inverno]

what kinds of applications that you guys running when the XT9/abc problem exists? ( Phone application , notes or others? )

All text applications. For me the problem starts with upgrading of pcm keyboard to last version, 0.14. This one works normally, but HTC keyboards always type numbers. Once unistalled, everything comes ok.

[MrBlonde27]

The same problem here. I have also installed PCM Keyboard 0.14. Now I know it is a 'known' problem, I can go to sleep normally again ;-)

I hope someone finds a solution...... thank you in advance!

[rawsy]

Any one any ideas on this one? I have the standard O2 ROM and its really starting to annoy me. Its really painful to have to get the stylus out every time to send a text!

[rawsy]

Still no solution? anyone recommend a keypad that can be installed over the standard ones? and used with one hand of course...
Thanks

[marisa4755]

I got this problem yesterday. I hadn't read this thread, but had only installed face contacts, sms-chat and pcm keyboard since it had been working OK.

I had been using SIP change to make my selected SIP work, so I changed the selected SIP from PCM keyboard to ordinary keyboard.

I then uninstalled the three programmes. Then used S-K tools to find all traces of all of them and removed them manually. Also, deleted the folder in program files for PCM keyboard.

Then I soft reset by power off method. To my relief, Touch keyboard worked again.

Re-installed Face Contacts, everything still fine, re-installed sms-chat, everything fine.

Did not re-install pcm keyboard as I think that was the problem.

During all this, TouchPal still worked OK and there is a free version, so those who are still having problems could try using that until you get the other stuff to work again.

[wolfy84]

i had the same problem after installing a t9 dictionary.

[joxer1]

i have the same problem too. the touch-keyboard works fine in all applications except the Opera for Windows Mobile browser and typing a www-adress with the stylus does not really funny.

i am thinking about installing the Resco Keyboard Pro (http://www.resco.net/pocketpc/keyboard/) but don't wanna pay $20 for a bug in the htc's software.

[tobsnyder]

I got the same problem, with Opera Mobile...there I just can use the "normal" windows keyboard, not the HTC Touch keyboards, they ae just typing numbers...if anyone has a fix for this, I would be really happy...seems to me that the opera mobile still has some bugs, for me it does not show all "labels" (text in menu) correctly, so that sometimes there just I have <-123456789-> instead of the caption...

[ageorgiou1984]

Has anyone got a solution for this yet?

[patulin]

I think there were a bug with one version of Opera Mobile 9.5. Installing the most recent release may solve the problem. Here is the latest version and some discussion about it:
http://forum.xda-developers.com/showthread.php?t=401643

[ageorgiou1984]

Thanks for the reply but I don't have opera installed and never have. Whenever I use the touch keyboard or touch keypad it just inputs numbers.

[4chat]

I just experienced the same problem. I installed a english t9 dictionary file and after a soft reset the problem was there. After reading this thread I removed the english dictionary and the problem went away.

[kazam401]

This must be a HTC bug & it needs addressing.

My Polaris had been working relatively fine till the battery died (left it at home while on holiday) since then this really annoying problem has reared its head.

Where can this be problem be pointed out to HTC so they can offer a solution? (yer right)

Can't live with having to use the stylus & keyboard for every text....makes this mobile pretty useless for me. :(

[bufodill]

This is really annoying. I got my blackstone yesterday, and allready got this problem. Thing is that the "compact qwerty" only gives back numbers. Everywhere, not just in opera. soft reset does not fix the problem.

And it just happened out of nowhere, hadn't installed any fun in 10 hours...

I want my compact qwerty back, as the full qwerty makes it more difficult to type the norwegian letters...

[RR33]

deactivate T9 and soft reset

[NikLP]

This titbit needs adding to a sticky list somewhere. I was freaking out thinking I'd have to reburn the ROM or a new one to get the keyboard back. As usual, this was mere hours before I get on a plane... *typical!*

This is an awesome tip!!

[tatarasi]

Hi, I also had the up-described problem (a couple of times I had to hard-reset), and this is the conclusion I have reached so far.

I do not affirm that this is "the solution", but I noticed a couple of things which might help someone in the same position.

if the keyboard is acting up :),
1 - indeed, as described above, disabling T9 in Diamond Tweak would be the first thing to check

2 - if that was disabled, but still there is a problem present, check the registry here:

(i) HKLM\System\CurrentControlSet\Control\Layouts\e001 0409
- Layout Text should be "eT9 IME" (might have changed to = COMP IME )
- Ime File to "\windows\eT9ime.dll" (might have changed to = / windows/ compime.dll) – that’s why the problem there.

(ii) HKCR\CLSID\{73AB106C-A726-484b-B610-BE3E1CF39821}
(Default) = "XT9"

I believe that this is what "fix keyboard stuck.cab " does

3. last night I noticed that the keyboard was writing only numbers in ABC mode, but only in Compact Qwerty, not on Full Qwerty, and the button to change ABC and T9 was not working.
I reinstalled the above named cab file, and the problem got worse. When trying to type anything, in any keyboard layout, it started to write all kind of non-sense characters, with an annoying "crrrrrrrrrr" sound.
I already was seeing myself hard-resetting the phone, when I noticed (and this is the most important part), that, at the HKLM... key described above, at "Ime file", the path to the dll was written with "\\" instead of only "\"
Without too many hopes, I deleted the extra "\", and, to my big surprise and satisfaction, it worked. The keyboard's behavior returned to normal.

Again, I am no programmer, and I have no idea what all that means. I just posted something that I noticed and maybe someone might benefit from that. This is my way of thanking to the members of this forum for all the answers they gave me when I was in trouble.

all the best

[jiwas78]

And besides trying a hard reset, I've tried every solution mentioned here.. I still have this damn problem!

Disabling XT9 in Diamond Tweak didn't work
Checking the registry entries as per the above post didn't work
Running the cab file "fix" didn't FIX this problem at all

I've tried uninstalling Diamond Tweak, Adv Config Tool, BsB Tweaks and anything that I thought might've given me the problem.

No luck!

I only just did a hard reset a couple of days ago, and looks like I have to do it again.. >:[