USB Port Broke How to fix

[afrojack]

:eek: Wow I am wanting to replace my usb miniport myself I have the AT&T Tilt 8925/HTC Kaiser. The other day I was trying to reset the phone :mad:In the Dark thought that I was pressing the reset button on the bottom of the phone, what was happening I had my styles in the usb port DAM IT!!!! Next thing you know I go to charge and the USB port just falls back:( I then open the unit, and find the usb port has broken from the motherboard, seems to be a pretty clean break, all I need is a new MINIPORT does anyone know where I can buy? An OEM port...

Please HELP!!!!:(

Afrojack

[afrojack]

:(Can someone help I have an issue, I broke my usb port, I have the phone opened, I was able to access the usb port it has been completely broken off the board, seems to be broken of clean no cracks on the board, all I need is the usb port does anyone know where I can buy a miniport? Also the correct size of the head for the Soldering pen? Is there anything else I may need to repair this issue. Keep in mind I have the phone open, and Have the ability, but if there is any more steps I may use I would really appreciate it. Thanks

AfroJack

[foaf]

Is this a common problem? Mine is now loose, and it will be so annoying of it breaks off the mobo.

[246810]

I don't know anywhere where you can buy the miniport, but surely warrantee will cover fixing the miniport?...

[blkdrgn]

I did almost the exact thing a couple days ago. I only noticed now from this post. My pins were bent but it didn't break. I had to bend it pretty far so my charger would work again. Do you have pictures of what it looks like from the inside? Maybe you can buy a cheap device with the same pin layout?

[afrojack]

No I dont could take one, the usb port broke off the board I have talked to PocketPCTechs.com They will sale me a USB Port for $25.00 dollars I wish they had a picture of it maybe I will call them for a picture. They also said they will fix it for $79.00 dollars. I would like to do myself but for 79.00 dollars well I think it is well worth it.:cool:

[jaygriggs]

I had the same problem 25 for the part 0 for a local company to put it in. pocketpctechs does give you the mogul usb port which I think is better than what comes standard on my kaiser. (humorous fact htc wanted $350 and 3 wks to fix it)

[jaygriggs]

its not covered under warranty its considered misuse

[nufsaid]

http://wiki.xda-developers.com/index.php?pagename=HTC_Kaiser

there are disassembly pics somewhere on this page, if your comfortable soldering it shouldn't be a problem. did it w/ my 8525.

[johnny13oi]

Hey maybe you can extract the port from this:

http://cgi.ebay.com/New-HTC-MINI-USB-TO-2-MINI-USB-ADAPTER-CABLE-Fits-Many_W0QQitemZ380015823527QQihZ025QQcategoryZ20336 QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

[johnny13oi]

I get one like the one I posted and it has the HTC symbol on it and everything. It looks OEM to me. Well the mini usb port on there to where you can plug in the headphones has all the pins on there and it seems like you would be able to just extract the one on the adapter for much cheaper. (around $5)

[leon sprouse]

I recently sent my kaiser to htc repairs USA austin tx and had to give them my credit card number. Anything they find broken not covered by the warranty they fix for $28 which seems cheap since you know they will repair it the right way. Also its oem parts

[johnny13oi]

Hey I am currently living in Austin, TX for school. I just have an ATT Tilt and am not with ATT so I am probably not covered by anything.

[egk-69]

damn, smaething happened to me , but it didnt broke off the phone, now that i look at it the usb thing its bend, now I know why the charger didnt want to plug in yesterday...

[leon sprouse]

HTC has a one year warranty and as I stated befor they will fix non warranty items for only $28. That is what I was told when I sent in a Tilt that was not with AT&T.

[taylor310]

I think mine must be bent or something too. The USB goes into it to charge, but it falls out really easily. It's not as big of a deal if i am charging it at my house and just leave it alone. The problem is when I'm in my car and it moves around and the charger falls out when it just slides a little bit.

[mwmcginn]

I think mine must be bent or something too. The USB goes into it to charge, but it falls out really easily. It's not as big of a deal if i am charging it at my house and just leave it alone. The problem is when I'm in my car and it moves around and the charger falls out when it just slides a little bit.

Thats how it started with my apache, now it doesnt charge at all. I found a site on google, search for PPC techs and they do the repair for $60, but you have to be without the phone for that time.

[parkgt]

Called them about a port repair and was told it would probably be around $350 since it is part of the main board. Might be covered under warranty, up to the technician to determine if it is a normal failure or customer caused.

Too big a crap shoot!!

[Big_Dutch]

I just had the same thing happen, and they also told me it was "user error" and that it would be $300+ to fix...... this is clearly a manufacturing/design error and should be covered by warranty!

[thestapler]

I just had the same thing happen, and they also told me it was "user error" and that it would be $300+ to fix...... this is clearly a manufacturing/design error and should be covered by warranty!

Just bumping this thread because I have the same problem. One of the metal pins inside the usb port ended up being "pushed down" so my phone wouldn't charge/connect to activesync.

It might be time to move on from an HTC phone, I guess.

The phone was a refurb though, and I've had it for 8 months.