help

[twflys]

I 'hard reset' my device and backed up everything to my sd card using htc backup. however, now my device won't read my encrypted files. is there anyway to fix this? also, all of my downloaded applications have not loaded back onto my device. help!

[duprade]

a hard reset clears the phone, so basically it takes it back to the state it was when it came out of the box.

regarding encrypted files, you will have a problem with those, since after hard resetting, the encryption keys were lost.