Randomly shuts off

[groder54]

Hey,
in the past couple of days my phone has just randomly shut off while I was using it (e-mailng). The screen will go blank and the green LED will stop blinking. I'm using HTCs latest room.
I called HTC support and they say I should send it in. Has anyone dealt with HTC repairs yet? I don't really feel like sending my phone in and then they can't do anything. I'm dependent on it.
Did anyone experience the same thing their phone? (random shut offs while using, not windows freezing)
Thanks,

[misteryman1989]

My advice is dont send it in.

I had the same problem and i got it solved with a hard reset.
And while i was at resetting i though i'd upgrade to Gonzo's WM 6.1

Just do a hard reset or install gonzo's rom and you'll be fine.

[polarbair]

Hi there, same problem here. Getting very annoying to type a message or try to dial a number and the damn thing shuts off. Doesnt happen all the time, maybe once a day or every other day. Have a updates skin on it from fireburned, not sure if that has any effect on it. On doing a hard reset, what will be lost on the phone so I know what to save first.

[sleekha]

Hey There,
I have the same problem, I find it turns off in the middle of my calls. I think it might have something to do with the battery, because it doesn't seem to do it when it's plugged into a charger. I upgraded to Dr. Gonzo's WM 6.1, but that didn't fix the problem. Still happy that I upgraded though. Does any one have an idea of what's wrong?

[sblop]

I had the same problem, and tried several roms. Nothing helped. Then I flashed, so I had the newest radio etc. but that didnt help either...

I tried for a time not to install anything at all, but that didnt help, therefore I send it in to the repair shop. All they did was to hard reset it and send it back. Then I send it back and then they replaced the mainboard, and after that it works perfect...

But...

It might happend to your phone if you clock it to faster speeds. - But if your phone goes black without you installing any software then send it in.

[artilheiro.mz]

if you hard reset, you will lose all your data, and you are going to restore all the settings to default
going to lose sms, mms, emial and stuff,

search somewhere in the forum , i've seen somewhere a great backup program but cant remember the name, you should try using it before hard reseting ;)

cheers