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crodney
14-04-2008, 10:57 PM
Hi all,

So I've been searching everywhere for information on recording calls with the XV6800. In my line of work I frequently have need to record conference calls for reference. In all cases all parties are aware (even though most states don't require that all parties be aware.) I currently have external hardware to do this, so it's not like I'm being restricted from doing it at all, I just really want to be able to use my phone to do it when I go on site. Taking my phone only is much better than taking my phone and a cord and a recorder. It's a small hassle, but it's all the more annoying because it doesn't have to be. Apparently, some idiot along the way decided they were going to impose what they thought people should be allowed to record rather than what the law allows and the result is, that from all my searching on the net, it seems that the XV6800 can't record because someone somewhere might violate a law from one of the few states that have laws against recording without all parties' knowledge. No software solutions seem to work at this point (although in my mind, if you go deep enough into the system, you should be able to use a software solution. I mean the sound data exists in there.) However it occurs to me that this may be something that can be fixed with a ROM flash. Does anyone at all have any information on this. One of my colleagues uses a Treo and he is literally able to record our calls right from his palm. It must be possible to the same with the XV6800 somehow. Any info would be appreciated. Thanks.

jamesjay
15-04-2008, 05:12 AM
Hopefully someone with "BT stack" knowledge might be able to help with this. In theory the Bluetooth stack could be modified to reroute the earpiece audio channel so that it could be captured. I know at some point DCD and No2Chem did something with changing some of the BT audio properties, but I don't know if they actually got into the guts of the BT Stack itself or not.

To get more background knowledge on audio recording problems with some HTC devices, you can do a search for threads written by the moderator Menneisyys who wrote several well written, in-depth articles on this HTC limitation about a year ago.

TimmyTooK
15-04-2008, 08:22 PM
Did you try Resco Audio Recorder? I'm not sure if it records both sides of a call as that may be a carrier limitation.

http://resco.net/pocketpc/audiorecorder/indepth.asp#phonecall

crodney
15-04-2008, 09:50 PM
I have. Actually, I've tried pretty much every piece of software available out there already as this is something I do often enough that I really would like this feature. I think nothing that existst now is up to the task and it is going to take someone with serious skills to do some creative programming to get it to work. Did they really program in a hardware block just because some states require two-party consent? I mean that's just the dumbest thing ever.

To jamesjay: Thanks, I will go check those out and see what they have to say. :-)

shield001
15-04-2008, 10:16 PM
I would love to have this also. I'm starting up an insurance company and it'd be awesome to have a cheap way to record every conversation. Even if I have to have some type of bluetooth thing to intercept the conversation.

dan-htc-touch
16-04-2008, 04:01 AM
splice into the audio cable and rerout to recording device

crodney
16-04-2008, 11:45 PM
Well I have a physical device already and it works just fine. I can record calls if I bring along an extra wire and my recorder, but I don't want to have to do that. I should be able to have a software solution, and I'm actually pretty annoyed with the company for purposefully blocking that ability.

azclown
17-04-2008, 12:18 AM
Well I have a physical device already and it works just fine. I can record calls if I bring along an extra wire and my recorder, but I don't want to have to do that. I should be able to have a software solution, and I'm actually pretty annoyed with the company for purposefully blocking that ability.

Crodney - I suspect they wanted to avoid ANY possible lawsuits.... Recording outgoing conversations without the callees consent is taboo in most states.... But I agree - there has to be a workaround.... Like a .dll that can intercept the audio and split it so you can record it AND listen and talk.....

catdsnny
25-06-2008, 05:14 AM
here's a roundup of the legality of call recording...most of whats in this thread currently is misleading or false:

http://www.callcorder.com/phone-recording-law-america.htm#Evidentiary%20Issues

gc14
25-06-2008, 05:44 AM
Search for a program called LivePVR. I'm at the bar and posting from my Titan, so I don't have the link. It should do the trick.

Spr0ckEt
25-06-2008, 07:58 AM
Laws regarding recording phone conversations can vary from locality to locality. I know that here, it is legal as long as ONE party knows that they are being recorded.

marcsans
26-06-2008, 05:04 PM
When I first go to Telus I asked specificaly to have the possibility to record voice calls, as I oftenly get on conference calls while on the road with no possibility to take notes and I have to write meetings minutes concerning really technical matters.

So they recomend me the P4000, and after 3 weeks of searching, they told me it's too late to change phone now (more than 14 days), so I bougth my self a new Palm Tréo 755p and with CallRec it's like a walk in the park.

I had to pay it my self, as I had the authorization from my company to buy the P4000, but it wasn't delivering what it was supposed to.

So now I'm stuck with a brand new P4000, that nobody wants to buy!

Love Telus