Help!

[Paula36]

Hi all

I have a Lobster 700tv phone which I think is brilliant, but I'm looking to upgrade the software from mobile 5 to mobile 6. I have windows xp on my pc is this possible?

The reason I'm asking is that my phone is somehow stuck in headset mode (even without the headset plugged in) and I can't figure out on how to get it back to normal. Even when the phone rings, I get the ring tone, but have to plug in the headset to answer the call. (I've done a cold reboot and it's done no good). I took it to a phone repair shop yesterday and they've said that it's a software error.

Has anyone else had the same sort of problems?

Or if anyone can advise on a possible solution (apart from throwing it out of the window!) I'd be grateful.

Thanks

[thakidc]

If its a software issue a hard reset should bring you back im not sure what a cold reboot is so you may have tried this, also never heard of your phone so i wouldnt know ho to hard reset. If hard reset doesnt work then you will probably have to flash a new rom, possibly to wm6 if you can find the rom.My advice is lots of searching and reading... good luck

[prodigyfied]

wm6 won't come soon to my and your lobby's screen
it requires a LOT of time to be done, special tools, extracted ROM for the operation and so on, (btw the phone isn't very commercial, wide-spread and so on, which is demotivating programmers)

ANYWAY, now on the topic:

you can try the CLEAR STORAGE option
found in accessories, it does almost fully hard-reset the phone, but preserves DAB app (I read somewhere, that hard resetting did remove the app, but I'm not sure now...)

anyway, here's how to do the hard reset:

1. Press and hold soft1 and soft2 keys (i.e. menu keys).
2. Press and hold power button for around 1 to 1.5 seconds. Release power button. Keep holding both soft keys.
3. After a while, black screen should show instructions asking user to press '0' key to reset to factory default.
4. Press '0' within the timeout period (which is very brief).
If instructions don't appear on the screen, repeat steps 1 to 4.

it'll show the boot screen, and afterwards a black background with the typings, quickly press 0 to reset, sit and wait
as usual, backup all contacts, data, apps, stuff like that, and then do the job

p.p. Hard reset info via http://wiki.modaco.com/index.php/HTC_Monet
p.p.2 Greetings from Bulgaria, and sorry for my dumba$$ English :]

[Paula36]

Hi there Prodigyfied,

Greetings from cloudy and overcast England.

Thanks again for the info.

I've tried what you've suggested, and it's still the same. Do you or anyone else have any other ideas?

Thanks

Paula

[Confucious]

Sorry I didn't see this thread sooner!

it is a common fault with HTC phones and is a hardware issue - here is one of the MANY threads on modaco
http://www.modaco.com/content/HTC-Typhoon-Variants-Typhoon-MoDaCo-com/229405/C500-Stuck-on-Headset-profile/

Should have enough suggestions to get you working!

Good luck.

[Paula36]

Thanks Confusious,

The suggestion in that other thread has done the trick.
You've made my day :)

Thank you.

Paula