S710 crash automatically

[Tranego]

i have a htc s 710 and in the last time is restarting and crashing frequently by it self.
what can i do to fix the problem? there are some updates of rom and radio????


thx Enrico

[jockyw2001]

First remove sd and sim card and see if that helps.
If not, then prolly a hard reset will fix it.
Hard reset: press and hold left and right softkeys and power on device, press send to confirm hard reset.

[Tranego]

but if i would like to update it?

[dheerajk27]

but if i would like to update it?

Always make sure that you don't have any reference on your homescreen to any application installed on SD card, including MRU plug-ins which may point to any recently opened app in the SD card. This is a known bug for Vox.

I am not sure whether the same is fixed in recently released ROMs. But it is advisable to follow this practise. I had faced this problem in the past. Ever since, I never had any plug-ins on my home screen which points to an application in the SD card. And never had this problem again.

For the time being, it is always better to do a hard-reset. How muchever you try with other options, the issue might resurface again. Once the hard reset is done, follow the above practise. And you will never face the issue again.

[Tranego]

ok i'll try!!


thx again