Polaris...NO "touch" screen!..realy realy stucked

[pentel]

hello
i got my polaris for 3 days: everythig ok until i applied the screen protector (i think there started my problems):
first simptom - touch screen with response problems, than not working at all! (yes i removed the screen protector)..i hoped that maybe it is a software problem.

i have tried using it with the buttons - manged to lock the keypad :mad:
so after searching the net i found the way to "hard reset"...but that needed both gps and IE buttons pressed.... locked :eek:

Next step: i found this forum :) ..searched for any similar problems..no luck
Tried to flash the ROM using both bepe and udK (bittdefender found "Trojan.Qhosts.AQP" in udK release :confused:) tools. Both tools stucked at 0%.
Another tool needed EnterBootloader.exe to run on my PPC. but without keys/pen i could not install it, so i put the a command for program in my Startup tasks on the PPC.
Now the ppc starts and then goes in the 4 colour mode. I'd tried to install/flash the ROM again..no luck stucked at 0%.

Can anyone help me?? could it be a software problem? or maybe it.s a hardware problem. (i gor no response from the touch screen since)

Thanks!

P.S. Sorry for my english..hope u understand my problems

[Christian72D]

One question: did you use water or something else to place the screen protector on your device?

[wywywywy]

Return it asap!!

[pentel]

I used some glass cleaner (foam)..but the screen was dry and clear when i put the protection.
The phone is in service now...(repair..if not a new one)..

[Pete.]

I think you may have damaged the digitiser when applying the screen protector. Possibly the ribbon was only just making contact and your pressing on the screen has dislodged it enough to stop it working.