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badassmcfunk
28th April 2008, 08:41 PM
I'm having a nightmare getting this software to work - I have got as far as installing the software and entering my registration details. I can get my account name up and a list of mine / my colleagues diaries, however none of the diary information will refresh.

I have tried to uninstall myoffice to try a fresh reinstall, but for some reason I cannot remove it completely. When I do this, I cannot find the myoffice software, but when I reinstall it there is not a prompt for registration details and I get exactly the same problem again - the list of my colleagues but nothing but blank diaries. When I refresh the diaries, it goes through the motions and says 'refresh complete', but there is no information in the diaries.

Anyway - my question is; how do I 'completely' remove this software so I can try a fresh install? Using the remove software function clearly isn't removing the previous registration details I entered. Any ideas?

Cheers!

James

gnick666
28th April 2008, 08:48 PM
Same as windows... search the registry and delete all related keys :D

JNGold
28th April 2008, 09:12 PM
An easier (and more useful in the future way): Get yourself a copy of MemMaid or SKTools. Re-install the app again and uninstall it via MM or SK.