Frequent lockups right after the HTC logo on boot?

[alee]

New HTC Tytn II... upon soft reset, more often then not it shows the "smart mobility" screen, the HTC logo, then the screen goes dark. The unit remains on (radio light blinks), but otherwise the unit is totally locked up.

Takes a lot of soft resets and eventually it boots past the HTC logo (goes to the green Windows Mobile logo screen).

Any ideas?

[RizwanKhan]

New HTC Tytn II... upon soft reset, more often then not it shows the "smart mobility" screen, the HTC logo, then the screen goes dark. The unit remains on (radio light blinks), but otherwise the unit is totally locked up.

Takes a lot of soft resets and eventually it boots past the HTC logo (goes to the green Windows Mobile logo screen).

Any ideas?

try doing a hard reset: keep both of the soft keys pressed(these are keys between the green and red phone keys; on top of the internet and messaging symbol) and insert your stylus into the reset hole on bottom. Keep them pressed for a while- than its going to bring a screen which will basically ask you if you want to erase all data and restore manfacuturer's original settings hit the send key as the statement says and phone will reboot. If my directions aren't clear than search the kaiser wiki and it will bring up the info you need.

If this doesn't solve your problem than i would suggest getting in touch with HTC or whoever you bought the phone from to get an exchange as, if its new, its still probably under warranty (granted you haven't flashed a spl or rom on to it in which case you need to go back to original spl and rom).