Bricked Cruise? Need Help.

[hansdekker]

Okay, so I'm an idiot. I'm completely lost now. Here's the basic facts:


Hard-SPL install was unsuccessful, but I didn't notice. So I'm still with original SPL.
I started upgrading the ROM with original SPL, which of course crashes at 3 percent.
Now I can't get back into WM. It's stuck at the 'smart mobility screen'.


So the problem is: it won't let me install any ROMs because original SPL is still on there. I can't change to hard-SPL anymore either. The ROM that's on the machine doesn't seem to work anymore. When I try to install an original ROM it says I can't use this utility. I think I need to download an official ROM + installer, but I can't find any from HTC.

Alright, so skip all the noob and idiot comments please, I already know. But where do I go from here?

Please help!

[Frepke]

Okay, so I'm an idiot. I'm completely lost now. Here's the basic facts:


Hard-SPL install was unsuccessful, but I didn't notice. So I'm still with original SPL.
I started upgrading the ROM with original SPL, which of course crashes at 3 percent.
Now I can't get back into WM. It's stuck at the 'smart mobility screen'.


So the problem is: it won't let me install any ROMs because original SPL is still on there. I can't change to hard-SPL anymore either. The ROM that's on the machine doesn't seem to work anymore. When I try to install an original ROM it says I can't use this utility. I think I need to download an official ROM + installer, but I can't find any from HTC.

Alright, so skip all the noob and idiot comments please, I already know. But where do I go from here?

Please help!

First you can try a hard reset!

Here you can download the original shipped rom with installer.
ftp://xda:xda@ftp.xda-developers.com/Polaris/RUU_Polaris_HTC_WWE_1.25.405.1_radio_sign_25.65.30 .04_1.58.21.23_Ship.exe

kr.,
Frepke

[hansdekker]

Update

Okay, so I did the hard reset as described here (http://www.hardreset.eu/htc_touch_cruise_polaris_hard_reset_soft_reset_en. html). No luck. :(

So I went back to the bootloader screen (original SPL) and tried the original rom and installer from the download link. Again, no luck. It says "Error [294] Invalid Vender ID. This utility cannot be used for your PDA phone. Please check your update utility." The phone was unlocked when I bought it, it's HTC branded. Is there another installer out there?

I've also tried loading several roms by putting them on SD, renamed as POLAIMG.nbh. (including the orginal rom, extracted from the downloaded installer). For the original Rom, it will say 'loading...', then 'checking...' and then it will tell me: "00028002 - not allow". Then it goes back to the three colour spl screen.

There's also a link here on the forum (http://forum.xda-developers.com/showthread.php?p=2108235) which I'm not sure is good advice.

[hansdekker]

Pola100
Spl-1.25.0000
Cpld-2

[leondaphillips]

Update

Okay, so I did the hard reset as described here (http://www.hardreset.eu/htc_touch_cruise_polaris_hard_reset_soft_reset_en. html). No luck. :(

So I went back to the bootloader screen (original SPL) and tried the original rom and installer from the download link. Again, no luck. It says "Error [294] Invalid Vender ID. This utility cannot be used for your PDA phone. Please check your update utility." The phone was unlocked when I bought it, it's HTC branded. Is there another installer out there?

I've also tried loading several roms by putting them on SD, renamed as POLAIMG.nbh. (including the orginal rom, extracted from the downloaded installer). For the original Rom, it will say 'loading...', then 'checking...' and then it will tell me: "00028002 - not allow". Then it goes back to the three colour spl screen.

There's also a link here on the forum (http://forum.xda-developers.com/showthread.php?p=2108235) which I'm not sure is good advice.


Hi
Ths info I posted relates to the Kaiser (kaiser [nearly] equals Polaris in terms of hardware) and the MTTY is from the ELF forum.
"set 16 0" to tell bootloader to boot the OS after reset.
"task 8" to get your device formatted

I suggest the set 16 0 and a reset to see if that helps, I do advocate you searching for these commands and checking they are applicable.

The info was from this KAISER thread
http://forum.xda-developers.com/showthread.php?p=2103884

HTH
Leon

[hansdekker]

Thanks for your advice guys.

I tried the "set 16 0" command + reset. Still same situation.

Any other tips anyone?

[hansdekker]

No more reponses?

It is probably bricked then.

So what's my next move...trash it?:eek:

[Tupac_Shakur]

No more reponses?

It is probably bricked then.

So what's my next move...trash it?:eek:

try flashing using sd card

[mavvy4ever]

try flashing using sd card

I think he wrote already that he tried to flash some ROMS using SD card... (POLAIMG.NBH). Not sure though if he tried re Hard-SPL'ing using the SD flash method...

So I would suggest to retry the HardSPL using the POLAIMG.NBH method (just as if the HardSPL's .NBH file was a normal ROM) if this hasn't been tried yet...

[rock4mayo]

Hey you must careffuly read mtty in kaiser thread.....mtty can brick your device for entire life.....my advice to you is pm GSLEON3
he's the master of using mtty and lot of kaiser user saved by him...
Hope this can help you

cheers

[hansdekker]

When I try to hard-spl through the SD-card, it just says "Loading..." and that's where it stays - Even if I leave it till the battery dies. I tried the 2.10 and 1.10 versions on this (http://forum.xda-developers.com/showthread.php?t=296722) page.

[thebiker]

Are you sure? This Hard SPL suit for Hermes. You have to use this: http://forum.xda-developers.com/showthread.php?t=375338

TB

[hansdekker]

You're right; I did notice that - however

I had to take an nbh from this page. (http://forum.xda-developers.com/showthread.php?t=296722) The reason is that the HTC Cruise Hard-SPL program I found on this page (http://forum.xda-developers.com/showthread.php?t=375338) won't let me extract the rom.

I need the rom file to put in on SD!

The Hermes one probably wouldn't work anyway though, thats a good point :-) Where to get the Polaris separate rom nbh? I haven't found it on the forums. Maybe I'm going blind...

[thebiker]

You're right; I did notice that - however

I had to take an nbh from this page. (http://forum.xda-developers.com/showthread.php?t=296722) The reason is that the HTC Cruise Hard-SPL program I found on this page (http://forum.xda-developers.com/showthread.php?t=375338) won't let me extract the rom.

I need the rom file to put in on SD!

The Hermes one probably wouldn't work anyway though, thats a good point :-) Where to get the Polaris separate rom nbh? I haven't found it on the forums. Maybe I'm going blind...

Hi,

Try this thread :
http://forum.xda-developers.com/showthread.php?t=384084

How to flash your Polaris using the microSD card [Guide]

:)

TB

[hansdekker]

Thanks.

Same result. The screen just says "Loading..." and stays there.

:(:(:(:(

[Tupac_Shakur]

Thanks.

Same result. The screen just says "Loading..." and stays there.

:(:(:(:(

unplug usb and replug it

[fktsndr]

You're right; I did notice that - however

I had to take an nbh from this page. (http://forum.xda-developers.com/showthread.php?t=296722) The reason is that the HTC Cruise Hard-SPL program I found on this page (http://forum.xda-developers.com/showthread.php?t=375338) won't let me extract the rom.

I need the rom file to put in on SD!

The Hermes one probably wouldn't work anyway though, thats a good point :-) Where to get the Polaris separate rom nbh? I haven't found it on the forums. Maybe I'm going blind...

1. You can not flash hard-spl with microSD method! (hard-spl flash use jumpspl to ignore cid-lock. But with microSD card method you will not use jumpspl, so you can not flash hard-spl! (and to use microSD method you have to have hard-spl on your pda)

2. If you unzip hard-spl on your pc will be an RUU_signed.nbh. This is the rom file, but you can not to flash it with microSD.

3. Your device is bricked, I think. Take it to repair!

[Baronic]

after an unsuccessful flash, u shud never try to flash again, high chance of permanently bricking your pda. go contact GSLEON3, he saved my kaiser from bricking when i made the same mistake as u. helpful fellow. make sure u donate lol

[hansdekker]

Hi

I accepted defeat and exchanged the unit.

Thanks for all the help.

H