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View Full Version : Problems with Keys after Vista Update

MrBing
15-05-2008, 11:12 AM
Hi Folks,

I bought the Shift yesterday and after installing the critical Vista updates from Windwosupdate the two buttons for opening the com Manager and changing the screen resolution didn't work anymore :confused:. I decided to reset Windows to its factory defaults and it worked again. But after reinstalling the Updates once more I had the same Problem like before. A call at the HTC Service Phone ended totally ridiculous with the guy at the telephone telling me, that I will have to wait for a update from HTC which will come whenever he didn't know or to make a hard reset. :mad:
Does anyone know how to solve this problem or know where to find the softwarepaket that handles the two buttons to try a new installation?

Thanks in advance

Toby
Pantaloonie
15-05-2008, 02:49 PM
You can re-install the Shift control centre using the exe file in c:\program files\htc\control\setup.exe.
JEM
15-05-2008, 04:13 PM
I've installed all updates, including SP1 and everything on mine works fine -- although the SD reader can be tempermental.
genesis
15-05-2008, 04:40 PM
Hi guys! bought mine last May 9 in Singapore, last night I discovered a dead pixel on the lower left of the screen. I intend to return the unit as per warranty, i can return it within the first 14 days after date of purchase. I love this device, its a waste, I have to wait for another unit again.
facdemol
15-05-2008, 09:32 PM
the dead pixel policy strikes again... tehnicaly speaking you have a jammed sub-pixel and that isn't covered by warranty unless htc directly expresses that it's devices are guaranteed to have no dead pixels at all (and .. they don't). the international warranty legislation for lcd pannels say that you need to have at least 3 dead (or always lighted) pixels (or 12 subpixels) in order to qualify for a replacement or to have at least 5 dark pixels (or 15 subpixels) in order to get a replacement. this rules varry from product to product but i recomand you that when you send the unit back, just tell them you don't like it or... the battery life is crappy or anything else. Good luck with this.