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View Full Version : VZW warranty void? Lost my screw.


TimmyTooK
21st May 2008, 09:44 PM
Just wanted to check before I called Verizon. Anyone have their warranty "VOID" screw come out?

I have a xv6800 and must have dropped it a few too many times as the screw with the "VOID" paint on the screwhead came loose. I left it in the phone but every time I pulled the battery cover the screw would fall out. One more drop and the tiny screw went flying and is lost.

I'm thinking since the phone works I could take it in and have them verify it before something happens on the next drop. I have a flashed DCD rom which I could go back to stock if need be. I just want to avoid having no warranty from a screw that fell out.

I'm getting that bright white area in the lower left screen again and want to have them swap it out without saying my lost screw was the problem.

neophyte.vii
21st May 2008, 11:18 PM
Honesty is the best policy. Mention the screw, but don't state it as the reason for swapping units. If only one screw is undone, there is no way you could have accessed your chassis.

The reason I urge you to be honest, is this problem is probably already known. I had one client came in with his screws popping out and TELUS replaced his unit for exactly -that- reason.