View Full Version : Need help for reprinting a Warranty Seal
mouh_stach007
24-05-2008, 09:00 PM
hi I've bought my Touch Dual on ebay and it was said to be under warranty (receipt) but when I opened the backside of the phone I discovered a broken warranty seal. Now I have severe problem with my ear speaker which doesn't work anymore. I've found photos of the dual opened but it seems to be too dificult to access the broken speaker...and I don't even know which remplacement speaker I should buy...
But as my phone is normally still under warranty I need your help : can you take a picture (macro and highest quality) of your warranty seal ? I'll also need the exact measure of the circle in order to reprint it as life looking as the original one...
Thanks a lot
sackbauer
24-05-2008, 10:14 PM
sorry mate - i broke mine ;-)
but i am sure there are some dudes outside having a working warranty seal ..
good luck
badaas
24-05-2008, 11:19 PM
hi, the seal is made of really thin latex like material, i know cos i popped mine to open case and align some issues. it really isnt difficult to open and get everything out, trust me!! and the whole case is like $80 from cnn.cn
http://cnn.cn/shop/touch-dual-full-housing-black-p-2329.html
i have link to opening instructions too when i get home
be brave!! :D
BTW: my seal was white with 'VOID' written on it in red, just covered the top right screw hole
shuffy
25-05-2008, 02:27 AM
If you still need a photo of the seal I can do one for you. Post again if you still need it.
mouh_stach007
25-05-2008, 12:05 PM
Thanks for your support. What do you think about my problems? Will it be solvable by myself? :
-First I've encountered a ear speaker problem :indeed the speaker I use to aswer a call doesn't work anymore...I've tried to hard reset the phone but it didn't solve the problem...I've already had this problem a month ago, but after a week the speaker miraculously re-worked...
So I don't really know if the speaker is just unpluged or broken...In the first case it will be really easy to solve by opening the Dual. In the second case I don't know which kind of speaker buy and if it's sold somewere.
I've not seen any post speaking about this problem. I saw a tutorial with photo of the dual opened (http://www.pdacenter.ru/razborka/razbor_htc_touch_dual/) : I didn't really see the aspect of the ear speaker and it seemed to be directly joined to the electronic card...Have you ever seen it? Do you think it'll be easily solvable?
-My second problem is about the sliding screen part of the Dual. I have recently let my niki fall while the sliding sreen was opened. Since then I have noticed that the screen part of the phone move a little when the phone is closed. It's really unpleasant when you hold it closed in your hand because it's always moving and doesn't give you the initial sensation of rigidity...
I think I have bend the rail that the screen part usually follow and I wonder if there is an easy way to dismantle the two parts of the phone to rebend the rail properly. Do you think it'll be easily bendable or sould I buy a new case?
These 2 problems make me hesitate about a warranty return...Indeed I don't want to destroy the plastic case by making bad manipuation, and then just see that the speaker isn't easily exchangeable... As my phone is still under warranty I'll mostly choose the easiest way by returning to the vendor...
Anyway I don't have any time to open it this week so I'll think about it in the next 2 weeks. Could you please take a picture of your seal and give me the size of it : it'll always be useful in case I renounce to open my niki (and in 2 weeks maybe no one will agree to send me the seal picture :confused: )
Thanks a lot for your support
mouh_stach007
25-10-2008, 02:34 PM
hi I've bought my Touch Dual on ebay and it was said to be under warranty (receipt) but when I opened the backside of the phone I discovered a broken warranty seal. Now I have severe problem with my ear speaker which doesn't work anymore. I've found photos of the dual opened but it seems to be too dificult to access the broken speaker...and I don't even know which remplacement speaker I should buy...
But as my phone is normally still under warranty I need your help : can you take a picture (macro and highest quality) of your warranty seal ? I'll also need the exact measure of the circle in order to reprint it as life looking as the original one...
Thanks a lot
Hi I'm digging this post up : my warranty lasts for 2 more months and I'm very bored of using the hand free speaker and cannot have a private conversation...
so I definitely need your support ! Please send me a photo of the seal (macro mode and also high quality jpeg)
Thanks a lot for your help !
mouh_stach007
29-10-2008, 07:16 PM
up
plea.........ase
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