Bricked Hermes / No GSM and impossible to flash radio rom

[Youmoussa]

Hi,

A friend of mine upgraded his Hermes with WM6 Rom, and everything worked fine for some time. One day, the pda stopped responding from time to time. I think he tried to correct this flashing once again his TyTn. But the upgrader frozes too. He even disassembles it....

And here I get it... Now it is blocked in the boot screen (IPL 1.04, SPL 2.03). I tried the KITL method, but it doesn't seem to support KITL mode (http://forum.xda-developers.com/showthread.php?p=1162054#post1162054 At step 3, I'm unable to attach the device).

I tried the SD Card flashing with some random ROMs, but I was not allowed.

I 've just downloaded the official WM6 Rom from the HTC website, but the upgrader is stucked in the GSM part for a really long time.

I have a screen like this :
HERMING.nbh

IPL - OK
BOOTLOADER - OK
SPLASH1 - OK
SPLASH2 - OK
EXTROM - OK
GSM -
OS -

Update In Progress

I don't know how long I should wait or if there is something else I can try now.

Has someone any idea ?

Thx

[Youmoussa]

With mtty and the "set 16 0" command, I'm now able to boot windows mobile.

Unfotunately, it's not over, I have now a "No GSM" message at boot time.

Based on the "unbrick Hermes" wiki page, I installed HardSPL and tried to flash the radio different ways, but none worked
(classic RUUUpdater, the progressbar is stucked at 7%, SSPL+nbh)

Does someone know how to use rerase ?

[ALEXPLUS]

Hi, now I have the same problem - OS is ok, but GSM ....:(
Did you unbrick you Hermes?

[Youmoussa]

Unfortunately no.

Even when I put the phone in flight mode, the Hermes freezes after a few minutes, and I need then to soft reset it.

[matt75371]

im having the same problem whats the solution to this no gsm thing

[ALEXPLUS]

First of all, sorry for my English. I have news for you. Our problem cannot be solved with flashing any software. At least in my case flashing couldn't help me. It's hardware problem. Two minutes ago I saw the version of my radio instead of "No GSM" after rehotting the TyTN motherboard. Now it's working normally, I can call and receive calls. All atributes in "Start->Settings->System" of working radio (Radio ver., protocol ver., IMEI etc.) now also are present. And I think many people with suddenly corrupted radio have exactly hardware problem in their PPCs. Thats all news.
ATTENTION!!! If you never solved any hardware problems of mobile devices, please DO NOT try to repair your TyTN by yourself.

[mircha]

Well, how did you solve the hardware problem??

[ALEXPLUS]

mircha, I've already said, I reheated (or rehot? I don't wich word is correct in this case, please tell me correct variant) CPU, flash chips and other chips on my TyTN motheboard. I made it with special equipment for hardware repair. For other TyTN owners, it's better to send your PPCs to service centre.

Youmoussa, I'm almost shure that your problem is in hardware, because my TyTN also freezed after 3-10 minutes. Since I wrote my previous post (yesterday), it didn't freeze anymore and works perfectly.

Symptoms of hardware problem:
1. Hermes freezes after a few minutes, no reaction on button click, only soft reset helps
2. Updater stucks in the GSM part forever and you have screen like this:

********************
HERMING.nbh

IPL - OK
BOOTLOADER - OK
SPLASH1 - OK
SPLASH2 - OK
EXTROM - OK
GSM -
OS -

Update In Progress...
********************

3. mtty can't calculate CRC of radio ROM

4. before "No GSM" problem Hermes sometimes lost network.

The 2nd and 3rd symptoms mean, there is no physical contact with chip containing radio bootloader and radio ROM, the 4th one means unstable contact with chip

[Youmoussa]

I'm pretty sure you're right about the fact that it's a hardware problem. I had almost the same problem with my Wizard and I open it, it works better.

I haven't tried yet to open the Hermes, but with the Wizard I remember that I couldn't really see the cpu and others because of a steel plate (did that mean something in english?). Is it the same in the Hermes and if yes, did you succeed removing it to gain access to the components?

I have a manual to disassemble my Wizard, is there one available for the Hermes ?

[instinctless]

Hi i have the same problem

What is the correct meaning of reheating? Can you make a little description? or can ich send my mobile to you to fix it?

[instinctless]

where can i geht htc orig wm6? cannot find it onto the website

Hi,

A friend of mine seems to have played with his Hermes without knowing exactly what he was doing (I guess he wanted to do just like me...).

He upgraded it with WM6 Rom, and everything worked fine for some time. One day, the pda stopped responding from time to time. I think he tried to correct this flashing once again his TyTn. But the upgrader frozes too. He even disassembles it....

And here I get it... I'm pretty sure he doesn't CIDUnlock it, and now it is blocked in the boot screen (IPL 1.04, SPL 2.03). I tried the KITL method, but it doesn't seem to support KITL mode (http://forum.xda-developers.com/showthread.php?p=1162054#post1162054 At step 3, I'm unable to attach the device).

I tried the SD Card flashing with some random ROMs, but I was not allowed (that's why I think that his device is not correctly CID Unlock).

I 've just downloaded the official WM6 Rom from the HTC website, but the upgrader is stucked in the GSM part for a really long time.

I have a screen like this :
HERMING.nbh

IPL - OK
BOOTLOADER - OK
SPLASH1 - OK
SPLASH2 - OK
EXTROM - OK
GSM -
OS -

Update In Progress

I don't know how long I should wait or if there is something else I can try now.

Has someone any idea ?

Thx

[Youmoussa]

I don't know how to translate it in english, so a picture is easier to understand

http://etablissements.ac-amiens.fr/0020090m/contenu_html/telecharger/tec_6eme/images_page_garde/fer_a_souder.jpg

[matt75371]

is there a walkthrough for opening the phone - im pretty sure my radio has no contact because all of the symptoms you described are/have occured with my phone before its dying -

thx guys

[matt75371]

actually i found one here if anyone needs it -
http://pdasmart.zftp.com/instructions/Cingular%208525%20Instructions.pdf

does anyone know where the radio is located in all of this? im trying to find it on my device

[instinctless]

what u mean is soldering i think but why solder? or have you changed any parts in your hermes?

I don't know how to translate it in english, so a picture is easier to understand

http://etablissements.ac-amiens.fr/0020090m/contenu_html/telecharger/tec_6eme/images_page_garde/fer_a_souder.jpg

[ALEXPLUS]

Guys, what's the purpose of disassembling your Hermeses? Anyway, you won't be able to repair it without soldering station(photo of soldering station (http://shop.siriust.ru/images/M0006133.jpg)), instruments and knowledge. I used this instruments and I have knowledge and experience.

Photo of Hermes motheboard (http://rapidshare.com/files/123687352/plate.jpg.html). The radioblock is in the green square, The CPU and flashchips are in the blue square. Do not pay attention to red square.

instinctless, I think it's not a good idea to send it to me for fixing. The delivery will cost twice as expensive than repair. I'm shure you'll find a service centre a little bit closer to your home than Russia, Far East (Far East is the most eastern region) ;).

have you changed any parts in your hermes?
No I didn't change any parts or chip, just soldered.

[matt75371]

Guys, what's the purpose of disassembling your Hermeses? Anyway, you won't be able to repair it without soldering station(photo of soldering station (http://shop.siriust.ru/images/M0006133.jpg)), instruments and knowledge. I used this instruments and I have knowledge and experience.

Photo of Hermes motheboard (http://rapidshare.com/files/123687352/plate.jpg.html). The radioblock is in the green square, The CPU and flashchips are in the blue square. Do not pay attention to red square.

instinctless, I think it's not a good idea to send it to me for fixing. The delivery will cost twice as expensive than repair. I'm shure you'll find a service centre a little bit closer to your home than Russia, Far East (Far East is the most eastern region) ;).


No I didn't change any parts or chip, just soldered.

It's not that i don't want to send it to a service center, its just that they charge a lot of money that i don't have :D

[Youmoussa]

I have knowledge in electronic, I studied it in college. I have already soldered things in my life, so I think it's worth a try.

[ultramag69]

Theres a htc service manual floating around the forum. Its the technical manual they give to the service centers. It shows you how to disassemble your hermes. You will need a size 6 torque key, a flatblade and phillips head screwdriver.
Remember though, YOU WILL VOID YOUR WARRANTY...
For those who are brave, the hermes is pretty tough and resilient, unless you are REALLY rough you won't break anything. just remember to go step by step and take your time. racing ahead means you forget things, connecting ribbon cable for keyboard, battery release switch and camera focus switch are the three that come to mind.
Is pretty easy, JUST TAKE YOUR TIME, its not a race...
Cheers....:D

Here, got the manual for you guys....
http://michael-channon.spaces.live.com/PersonalSpace.aspx?_c02_owner=1

[ALEXPLUS]

Disassembling is the easiest of all what should be done. Youmoussa, you have knowledge, but, I guess, you haven't got needed instruments listed in my and ultramag69's posts. I can't explain you how to repair it, because of my poor English. I'm shure the are many tutorials in your native language wich can help you much more then I do. The only thing that I can say is what chips must be reheated. By the way, the steel cover which hide the CPU, Flash chips and other chips can be removed very easy with dental needle (it looks like hook). And I told you one more time: YOU CAN DAMAGE YOU DEVICE!

[richswing]

Hi Guys,

I have just stripped my JasJam, basically woke up last week and the phone said it had no signal - funny seams like everybody else's phone failed at the same time.

Under the radio area, which IC / components should I consentrate on when soldering.

Cheers
Rich

[MaVeRiCk (AUT)]

I have got the same problem with my hermes. Had anyone repaired his device with this tutorial?

[richswing]

Ok, I got the GSM working, I should have done a Hard Reset before I stripped the phone but maybe what I did could have sorted it out aswell.

I used a gas soldering iron with a hot air tip usually used for heatshrinking and surface mount components, got into the radio area and consentrated heat around what looked like the high power components (usually the bigger IC's with steel caps to dissipate the heat and which are raised to touch the metal covers.

Hopefully it sorted out the problem.

Bit dissipointed with the phone, move from Nokia N95 (because I thought it was crap and problimatic) to the JasJam which seems even worse.

Cheers

[rexmax]

I'm sorry form my englsh... I did not understand the difference between reheted and soldering.
someone may explain me that?

[matt75371]

IT WORKS!!!! i got it to work - - all you have to do is follow the steps in the guide that i posted earlier http://pdasmart.zftp.com/instructions/Cingular%208525%20Instructions.pdf
you only need to get to the end of page 2
than follow the picture by alexplus which i have reloaded so you dont have to wait for rapidshare
http://img519.imageshack.us/img519/5014/platecl5.jpg
GREEN square -

1. - open up your hermes
2. - compare green square to the block on your actual phone
3. - press really hard on it and make sure it has good contact with the motherboard
4. - close up the hermes and DIAL AWAY
- totally works - seems like a noob tactic - but better to have a phone that works than one that doesnt - plus htc charges 175$ to repair an out of warrenty phone -


- Enjoy and let me know if you succeed as well

[rexmax]

did not work

[matt75371]

it worked for me for about 24 hours - but now it seems to have lost the gsm again - :(

[rexmax]

First of all I'm really sorry for my English because I'm Italian.
I understand that we need to warm the area radio.
Then I thought that any form of heat should be good and then I took a hairdryer and I set the heat to maximum directing the heat in the"GREEN SQUARE" (http://img519.imageshack.us/img519/5014/platecl5.jpg)... but it did not work:(:( Then I tried to press strong, as you said matt ... but it did not work the same:(:( I do not know what to do more, maybe I did not gear right? Maybe my concept of heat the area radio is wrong? Maybe my Hermes has a problem more serious? I do not know, the symptoms are the same who said ALEXPLUS ... namely:
1. Hermes freezes after a few minutes, no reaction on button click, only soft reset helps
2. Updater stucks in the GSM part forever and you have screen like this:

********************
HERMING.nbh

IPL - OK
BOOTLOADER - OK
SPLASH1 - OK
SPLASH2 - OK
EXTROM - OK
GSM --
OS --

Update In Progress ...
********************

3. mtty can not calculate CRC of radio ROM

Can you give me some advice?

[ALEXPLUS]

matt75371, rexmax all actions that you do are really not serious. I think now it's clear for all, that pressing on radiochips helps for very short time. make sure it has good contact with the motherboard You cannot see if contact good or bad EVEN through microscope, because the contacts are under the chips. Heating with hairdryer is also is not so useful as rexmax thought. Hairdryer can blow air with temperature maximum 150С and it blows with too low power. For repair we need air flow with temperature 300C. If your hairdryer could blow out air with such temperature you would become bald-headed in 30 seconds :eek:.
Can you give me some advice? Read my earlier posts - send it to service centre.
plus htc charges 175$ to repair an out of warrenty phone
Wow! Yes, it's very expensive, I charged for this repair about 80$. Matt, maybe there are other service centres in you city. If you have not warranty on your Hermes, you can bring it to any cell phone service with good reputation.

[abdrmd]

No self solution

[chanho2010]

hi everybody

my hermes was bricked and also stucked in the WinOS screen, i read the post and try to solve it .
HERM200
IPL-1.04
HERM200
SPL2.03


i want to ask can i unbricked my hermes that my phone do not have the KITL debug mode ?

i have no any idea where can i start to fix my phone
PLEASE HELP ME

[Youmoussa]

You should read this page of the wiki

http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick

[Youmoussa]

I give the hermes back to my friend, explaining him what he must try to do.

I will let you know if he tries and what are the results

[chanho2010]

You should read this page of the wiki

http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick

i had read this page already. but my phone do not have KITL mode so i have no any idea now

[Youmoussa]

I'm not sure of what you call WinOS screen. Is that a tri-color screen ?

Do you have SPL in ver 2.03 ?

[chanho2010]

I'm not sure of what you call WinOS screen. Is that a tri-color screen ?

Do you have SPL in ver 2.03 ?


the NOGSM signal will display on the dopod logo screen
and the WinOS screen is the blue one

thank you

[Youmoussa]

Does it happen when flashing the rom ?

If yes, maybe just try to flash with a rom that includes a radio rom (but i'm not sure it will help)

If no, just read the previous page, some explain how they fixed that problem. But it seems to be a hardware related problem, so flashing the rom is not useful.

[chanho2010]

Does it happen when flashing the rom ?

If yes, maybe just try to flash with a rom that includes a radio rom (but i'm not sure it will help)

If no, just read the previous page, some explain how they fixed that problem. But it seems to be a hardware related problem, so flashing the rom is not useful.

the photos are the situation of my hermes now because it was bricked
i had try to upgrade the HTC offical ROM and causeing bricked

so i have no any idea now
are there any hopes if it is a hardware related problem?
THX

[Youmoussa]

I don't know.

[grafik2]

sounds to me like this is all hardware also. i followed every step of software flashing and maneuvering short of re-flashing a rom. i tried SSPL+ActiveSync and a solid radio but to no avail. I fear if i try to flash a ROM it will just brick the rom.. when bricking the radio you can follow these steps to get it back to the rom anyway...
http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems#problem4

good luck gents

[chanho2010]

sounds to me like this is all hardware also. i followed every step of software flashing and maneuvering short of re-flashing a rom. i tried SSPL+ActiveSync and a solid radio but to no avail. I fear if i try to flash a ROM it will just brick the rom.. when bricking the radio you can follow these steps to get it back to the rom anyway...
http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems#problem4

good luck gents

i am not really understand , it seen that no any step i can do now....

[Aphelion27]

Disassembling is the easiest of all what should be done. Youmoussa, you have knowledge, but, I guess, you haven't got needed instruments listed in my and ultramag69's posts. I can't explain you how to repair it, because of my poor English. I'm shure the are many tutorials in your native language wich can help you much more then I do. The only thing that I can say is what chips must be reheated. By the way, the steel cover which hide the CPU, Flash chips and other chips can be removed very easy with dental needle (it looks like hook). And I told you one more time: YOU CAN DAMAGE YOU DEVICE!

ALEXPLUS.
I am having the same issue with a type 1a brick. I can get to OS, Flash OS and SPL without issue. NO GSM, mtty can calculate CRC.
I have 2 Hermes with dead Mainboards. This one and another one with some sort of power issue with the battery connection. If I damage the device then there is no loss since it is damaged anyway.

Would you mind posting the device you used to reflow the solder joints. Was it a focused heat gun, or a soldering Iron.

Thanks,
K

[ALEXPLUS]

mtty can calculate CRC
What CRC can mtty calculate? OS CRC? Radio CRC? If mtty can calculate Radio Rom CRC you should first try to flash Radio ROM.

Here's the station I used for repair http://www.gsmserver.com/items/item_details.php?id=205. I used focused heat gun.

[Aphelion27]

What CRC can mtty calculate? OS CRC? Radio CRC? If mtty can calculate Radio Rom CRC you should first try to flash Radio ROM.

Here's the station I used for repair http://www.gsmserver.com/items/item_details.php?id=205. I used focused heat gun.


I'm sorry, that should have been "can't".

Thanks for the product info. Shipping for that thing to the U.S. is as much as the unit.

Keith

[marpelo]

I have to tell my experience:

I was having the same issues with my tytn's radio (signal drop, no gsm,...) and I tried flashing every radio rom I found but no solution.:mad:

So I decided to open the device, and as I don't have professional tools to apply heat over the radio chip I did it with a cigarrete lighter, putting the motherboard upside down.:eek:

The thing is that after reassembling my tytn it has been a week without any gsm problem and perfect signal, I will tell you if the phone keeps ok for the next days or it was just good luck....:confused:

[matt75371]

did you have any luck with this marpelo?

[birdiemaker]

Myty?Who?

I have the problem witl the bootloader(colour screen)an cannot reboot windows.

I dont know what you mean with myty???

Thanks for your help



With mtty and the "set 16 0" command, I'm now able to boot windows mobile.

Unfotunately, it's not over, I have now a "No GSM" message at boot time.

Based on the "unbrick Hermes" wiki page, I installed HardSPL and tried to flash the radio different ways, but none worked
(classic RUUUpdater, the progressbar is stucked at 7%, SSPL+nbh)

Does someone know how to use rerase ?

[Youmoussa]

mtty is a software to use to send command from the pc to the hermes.

You should take a look in the wiki on a how to unbrick the hermes.

http://wiki.xda-developers.com/index.php?pagename=Hermes_BootLoader