Touch Screen has stopped responding

[Clay213]

Well, I woke up this morning with an unpleasant surprise.

I kept touching the screen to unlock my phone and nothing was happening.

Keys all respond fine.

But the touch screen does not.

I've found a few pages of people with the same problem, but no real solutions. I've tried soft resets, I've tried running paper under the edge of the screen..

I haven't done a hard reset yet, because the accounts I have read of this happening all say they get stuck on the align screen.

The phone was working fine when I went to bed last night. This is very bizarre

[danjus]

Yeah, the best thing is to order new screen on eBay, you should pay $60 and it's like new again.

[ElProempie]

Or try refalshing the device. If that doesn't works.. Try Danjus' answer.

[Clay213]

A new screen for 60 bucks?

This screen is new. I just bought this phone not even 2 months ago.

This is ridiculous.

[Clay213]

Now it is just as mysteriously working again.

How can they sell this garbage?

[Gramon]

It's not necessarily garbage just because you have an issue with one. Plenty of people use the same device for months and years without an issue. You never know what happens to a phone in transit from manufacturer to store. If you just bought it two months ago, take it back to the store you bought it and demand a replacement. Tell them that the touch screen is not working.

Also (and please do not take this as an insult but working in IT I see a lot of boneheaded blunders) make sure you did not have the screen locked. It's obvious when it is since it generally has the word UNLOCK on the bottom corner.

[Clay213]

Worked when I woke up..

Not working again.

And this problem is obviously pretty common. What's not is a reason or reasonable fix for it.

I had my MDA for 2 years. It had been used so much the plastic was worn clear. I dropped it down stairs onto concrete.. still worked.

This junk hasn't been dropped ocne and it's been nothing but problems.

[dougstoner]

Worked when I woke up..

Not working again.

And this problem is obviously pretty common. What's not is a reason or reasonable fix for it.

I had my MDA for 2 years. It had been used so much the plastic was worn clear. I dropped it down stairs onto concrete.. still worked.

This junk hasn't been dropped ocne and it's been nothing but problems.

Sounds like you have a defective wing. It could be a loose connection where the touchscreen connects to the board. I would definitely return it though. It doesn't seem to be a common problem though. Oh, and I had a MDA too. Man, that thing was a tank. I even dropped mine in water, dried it, and it still worked! :)