Herald Broken

[Nettzwerg]

Hi Guys,

so here's the deal.

My Herald doesent work propably.
I can switch it on, it boots till the welcome Screen of WM6. Everything that happens then is that the annoying WM "busy Circle" is spinning, and the phone LED starts flashing, and thats it.

I can turn on an off the screen with the power button.

BUT if I take the sim out of the Device AND the MicoSD Card, everything works well.

But thats not the real deal I guess. Fortunately I still have warrenty but I want to make shure that it is not a simple problem I could fix myselfe.

THX Guys:)

[tramuyo]

just perform a Hard Reset and your problems will be solved ;)

if u dont know, look in WIKI section

[Nettzwerg]

Thx for your Answer:o but unfortunatley it's not that easy.. I already performed a harware reset.. and I already treid to play a new rom on the device but it diesent work because the desktop pc can't connect the device via activesync.. The desktop doesn#t evene recognize the device..

[tramuyo]

a) well, you have to provide us some data.. turn off phone, hold camera+reset with the stylus and tell the numbers that r shown on ur herald screen

b) have u tried to flash via memory card?? can work;)

c) press power to set-standby mode. Then plug usbcable and hit power, device will "revive usb" and activesync should detect it. And go to Settings > Connection > disable advanced USB mode..

[dougstoner]

Hi Guys,

so here's the deal.

My Herald doesent work propably.
I can switch it on, it boots till the welcome Screen of WM6. Everything that happens then is that the annoying WM "busy Circle" is spinning, and the phone LED starts flashing, and thats it.

I can turn on an off the screen with the power button.

BUT if I take the sim out of the Device AND the MicoSD Card, everything works well.

But thats not the real deal I guess. Fortunately I still have warrenty but I want to make shure that it is not a simple problem I could fix myselfe.

THX Guys:)

This is just a shot in the dark, but have you tried someone else's sim card in your phone with out the micro sd in it? My phone started to act up, and it turned out the sim card was bad.

[Nettzwerg]

@ tramuyo:
Thx for your reply.. I did what you suggested, and well: BIG MAGIC happend:D

No just kidding.. I'm not that into PPC to know theses special tricks.

But well here is some data:

IPL 4.17.0001

SPL 4.17.0000

I have absolutly no idea how this may help but i'm pretty confident that everyone here is more an expert than me... ;-) I just use these Toys..*G

And no I did not flash via sd car.. I just used the original WM6 Flash tool provided by HTC, and that works via activesync as fare as i know.

@dougstoner:

Also Thxs for your reply but the sim works. I testet it on another phone. I wish it would be as easy:-):o


UPDATE:

Removing SIM and SD Card -> Device boots...
Rom Flashed with originial HTC WM6 -> Devie workes WITH SIM and SD Card
After several reboots for test purposes -> same problem as before... AND problem is still there when using just one card..SIM or SD Card and even when using no card...:confused:

[tramuyo]

i think ur problem is microSD card. reformat in another computer and try with your mobile


btw,
congratulations!

[Nettzwerg]

I already did that.. With no longing effect...

I guess I really should send the device to HTC, and say bye bye for at last 3 weeks...:(

And why congratulations tramuyo? Because I got that thing runnig with the help of the HTC Support:D:D

[tramuyo]

oh no.. sorry, i understand you have done it (i dont understand too good english language)

But we can give some support to avoid send it to htc;)