MSL Code Not Working

[dhoopes]

My MSL code is not working. I both called sprint and used getspc.exe and they both gave me the MSL of 057191 and when I go to my phone dialpad and enter ##057191# nothing happens. I read on another forum that you can't do it from a skinned dialpad. I'm using Nexvision's Hybrid 3.35.04 and i think it has a touch skinned dialpad (dark gray/black, big buttons).

I've been using this ROM for months now and I love it. Everything is working great, no problems, just this.

Is there something else i could be doing wrong? I need this ASAP so i can "reset" my phone on the network to allow me to use the *611 dropped call thing some more.

I have honestly tried searching the archives and didn't find this.

[jerason]

My MSL code is not working. I both called sprint and used getspc.exe and they both gave me the MSL of 057191 and when I go to my phone dialpad and enter ##057191# nothing happens. I read on another forum that you can't do it from a skinned dialpad. I'm using Nexvision's Hybrid 3.35.04 and i think it has a touch skinned dialpad (dark gray/black, big buttons).

I've been using this ROM for months now and I love it. Everything is working great, no problems, just this.

Is there something else i could be doing wrong? I need this ASAP so i can "reset" my phone on the network to allow me to use the *611 dropped call thing some more.

I have honestly tried searching the archives and didn't find this.

Probably a dialer problem. I'd try installing various other dialers to remedy your problem.

[burgertime]

I don't understand are you already in PST? Or are you trying to get there? If your trying to get there it is ##778# or ##778 send. You may need to erase your calls, you then enter in your MSL(just the six digits and no # symbol). You should not be using a dial pad to enter in your MSL while in PST it should be they keyboard.

[jerason]

I don't understand are you already in PST? Or are you trying to get there? If your trying to get there it is ##778# or ##778 send. You may need to erase your calls, you then enter in your MSL(just the six digits and no # symbol). You should not be using a dial pad to enter in your MSL while in PST it should be they keyboard.

This is true.

[gc14]

The MSL is your unlock code to EDIT values inside EPST. To enter EPST on Sprint, dial ##778# and send. When EPST opens, if you choose Edit, THEN you enter your MSL. MSL is not required to simply View EPST.

[dhoopes]

Thanks for the quick replies. I was just following the instructions of the Tier 1 tech guy on with me didn't seem to know what he was talking about, and apparently didn't. He was trying to get me to enter ##[MSL]# without hitting send, from the dialpad. He got all bent and had no clue what to do when it wasn't working.

I tried ##778 > send and also ##778# then send and neither one gets me into EPST. It just places a call and the female recording says "the number or code you dialed is incorrect...message 637." I also tried it without hitting send, nothing happens.

Another poster suggested i install nother dialer. How do i get back to the original dialer? Also, will i have problems getting my touch dialer back with smartdial working? I've always been hesitant to go changing dialers since I've heard about and had problems with getting smartdial to work once the switching shenanigans begin. TIA

[gc14]

##778# is the ## code for Sprint.

If it's not working for you, one of the following must be the cause:

1. You have installed a dialer not meant for CDMA phones and it has broken your functions.

2. You have not installed the Sprint carrier cab.

I'm also assuming you're using the latest 3.1.2 rom. If not, please post what rom you are using and also what dialer you are using.

[Keystone]

Have you tried to directly run ..\Windows\EPST.exe ??

In the Windows directly try executing that or its shortcut. If it quickly loads and exits, then try a few more times before resetting your phone and trying again.

[dhoopes]

well, don't i feel like an "azclown." I was searching for the OEM dialer and came across this thread, in which i found the same issue being discussed and azclown had uploaded a touch dialer that fixes the problem! i love it when people not only answer a question, but also put the file right there in your face.

http://forum.xda-developers.com/showthread.php?p=2255605&highlight=oem+dialer#post2255605

that dialer is basically the same as the one Nexvision had in the ROM i am using, but it has a blue accent (and ## codes work!).

However, now on to what my real problem was that i was trying to, as the Tier 1 rep put it "Reset my phone on the network" by either retyping my existing MSID or entering all zeros and then rebooting. He said that would allow me to get more dropped call credits. i'm referring to the *611, then just saying "dropped call" to get 2 minutes of credit, which i need to repeat a bunch of times, since with so many dropped calls where i used to live, i ended up going over my minutes.

I tried doing what the guy said, using all zeros for the MSID made it so that *611 didn't work and it tried to get me to activate my phone from square one. So i put the original MSID back and it still says I've gotten the limit for the dropped call credits. Anyone know what the guy means by "reset my phone on the network" and how i can do that? (sorry for the long posts) TIA

[aph]

That ROM comes with a crappy dialer which has memory leaks on CDMA phones and does not support the codes or 911. Re-cook it with the stock dialer and install dcd's touch dialer CAB. Or you can cook it with the dialer's OEM folder from the latest dcd ROM.

[burgertime]

So wait you were able to get in to your PST? As I said before you may need to erase your call history then dial ##778 then hit send.

[dhoopes]

yes, I got into the PST just fine after putting the other dialer on (i had also deleted my call history). i used the ##778# method. However, I wasn't able to "reset my phone on the network" (per sprint tech rep's instructions) so that I could get more dropped call credits. That was the real reason I was trying to do all of this. My minutes restarted today, so I'm just going to have to pay for an overage. Oh well.

[aph]

"reset my phone on the network" (per sprint tech rep's instructions)

Nonsense. You accepted that answer?