PDA

View Full Version : I Need Help PLEASE PLEASE !!


BASELABBAS
09-06-2008, 10:02 AM
:eek:ok my phone is HTC 8525, with WM 6.1 professional . It worked fine for 3 days then it start freezing , before it does that a blue background will appeare ,then it will not let me do anything at all . When I try to touch an icon, it will say something like invalid location or could not find target . I have to hard reset it. sometimes I have to reset it 4 or 5 times a day .:eek: , In addition, the mini card will freeze the whole phone is there is a solution like reinstall the whole thing ? :confused: please help me I truly appricat it . In addition, the mini card will freeze the whole phone is there is a solution like reinstall the whole thing ? :confused:

pvs
09-06-2008, 05:21 PM
Hmmm, "the mini card will freeze the whole phone"??? Are you referring to the SD Storage Card? Do you have any volatile data stored on the card? Any Today Screen Applications?

If this is the case, try shutting off the phone and removing the card. Then place the card into a card reader, and plug it into your PC. Make a folder on the desktop of your PC, and COPY all the contents of the SD card to the folder.

Now, reformat the SD card in your PC, as FAT32, and default for all characteristics.

Once reformatted, copy all that stuff back onto the SD card from the temp folder on your desktop, making sure everything is returned to it's original locations. Pop the SD card back into your phone and see if it's fixed. Sometimes, corrupted space on the SD card will make the phone behave very badly. Hopefully, this procedure might fix it for you.

-pvs

BASELABBAS
10-06-2008, 07:37 AM
Yes Sir, i apaologize , i was refering to the SD card . i am just tierd resetting the phone every 4 hrs . do you recomend any shops that can fix the soft -ware . i notices when i start the phone and i go to clean tmp it will say" 8 Fils and 4 folders of 656 Bytes cleard ! . then 5 hrs later the blue screen comes back :confused:

ultramag69
10-06-2008, 12:39 PM
After doing what pvs said, and if you still have problems I'd check for bad blocks with MTTY... I would also ,after confirming no bad blocks, would flash a stock rom then reflash wm 6.1 and see if that helps... Cheers...:D

BASELABBAS
11-06-2008, 06:17 AM
Wow ,:eek: how to do all that if you dont mind me asking , actually i took the SD card out i am not in need for it at the moment . can you please help me to do what you said and i truly appreciat it , Great thanks for both of you gents :)

ultramag69
11-06-2008, 11:23 AM
pvs already says what to do in his previous post...

To check for bad blocks follow this : http://forum.xda-developers.com/showthread.php?t=377389

To Flash a stock rom you need to know what carrier the phone was on. Download the wm6 update from their site and, Making sure you have Hard SPLed your phone, I suggest flashing via the sd card method. Its safer than flashing through pc.
Format sd card fat32. copy .nbh file of the stock rom (you may have to search for it) onto the sd card and rename to "hermimg.nbh". Put back in hermes and reset to bootloader (power button, OK button above flywheel and soft reset with stylus. Hold all buttons until it goes to tri-colour screen). It should recognise the os flash and load up a screen showing 1st boot screen, 2nd boot screen, gsm And os (or something like that as cooked roms don't generally have the gsm part). MAKE SURE YOU HAVE AT LEAST 50% BATTERY!!!!! Follow the prompts... I generally use the sd card method to flash ALL my roms so I don't have problems like usb disconnecting or pc rebooting/hanging or power failures.

Hope this helps you out, Cheers...:D

pvs
13-06-2008, 12:27 AM
BASELABBAS ... Please describe what you are doing when you say that you are "HARD-RESETTING" several times a day. Are you:

1) poking the stylus into the hole at the base of the unit?

- or -

2) holding down the two soft-keys WHILE poking the stylus into the hole until the confirmation screen appears, and then opening the keyboard and typing 'R' and then [SPACEBAR]?

If you are doing the first ... this is called a SOFT reset. The second is a HARD-RESET, and will wipe the phone clean of ANYTHING outside of what came with the ROM itself.

Since you have posted that you already removed the SD Card from the device, and can (for the time-being) live without it, I recommend you do an ACTUAL Hard Reset (backup anything you need to keep first) via step #2 above, and then be patient about installing any apps. I wouldn't do anything more than sync it up via ActiveSync with your contacts for the first few of days. If things start to go crazy without any third-party apps installed, then I would look into the steps that ultramag69 has suggested ... starting with a flash to a stock ROM.

WM6.1 has been a bit shaky on our Hermes thus far. Some people are getting good results, but a lot of others are having issues like you are describing. I would suspect that your ROM might not be a good match, before I'd suspect bad blocks at this point (and it's a bit easier to test for).

If the stock rom does better on your device, you can try flashing back up to a WM6.1 ROM after that. And if you haven't already, make sure that you have installed HARDSPL before doing any of this stuff.

Good luck,
-pvs

BASELABBAS
13-06-2008, 09:34 AM
Mr. pvs , I am doing the #2 holding down the two soft-keys WHILE poking the stylus into the hole until the confirmation screen appears, and then opening the keyboard and typing 'R' and then [SPACEBAR]. I tried to download Hard-SPL 1[1].10, when I open it on my PC it will give me instructions then when I press upgrade I will see 4 color screen the Sync icon will disappear and then it will say that it lost connections.
it looks like i need to update

this what is say

From :
Image Version : TNT.19199
to
image version 2.05.255.1

pvs
13-06-2008, 05:24 PM
Mr. pvs , I am doing the #2 holding down the two soft-keys WHILE poking the stylus into the hole until the confirmation screen appears, and then opening the keyboard and typing 'R' and then [SPACEBAR].OK, well that's definitely a Hard Reset. So your WM6.1 Rom is acting flaky right aftwerwards, eh? I would say it's time to try a different ROM, as we've been discussing above.

I tried to download Hard-SPL 1[1].10, when I open it on my PC it will give me instructions then when I press upgrade I will see 4 color screen the Sync icon will disappear and then it will say that it lost connections.No ... try Hard-SPL-V7.zip found at the bottom of THIS PAGE (http://forum.xda-developers.com/showpost.php?p=1160674&postcount=1). I THINK you can flash it via the SD method if ActiveSync isn't working for you (if not, somebody please correct me). To do this, open the downloaded ZipFile with WinZip or WinRAR and copy the file inside named RUU_signed.nbh to your desktop. Rename it HERMIMG.NBH, and copy it to the root of your freshly reformatted (FAT32) Storage Card. Put the Storage Card into your device and press the side OK button and the power button simultaneously while resetting with the stylus until the tri-color screen appears and turns white. The device will find the HERMIMG.NBH file and offer to upgrade by pressing the Power Key. This will install HardSPL onto your device without the need for ActiveSync. You can also flash ROMs in this manner.

Again, good luck,
-pvs

ultramag69
14-06-2008, 01:39 PM
No, You need to run a file from the phone itself to install hard SPLvia sd card. You can find it on page 116 of the hard SPL or how not to brick your hermes thread.
Cheers...:D

pvs
15-06-2008, 12:02 AM
No, You need to run a file from the phone itself to install hard SPLvia sd card. You can find it on page 116 of the hard SPL or how not to brick your hermes thread.
Cheers...:DThanks for checking me on that, Ultramag. I had a feeling there was something I was forgetting.

-pvs