Help! Issue with my T-mobile Dash

[JoryP]

I've currently got an issue with my Dash that is making it nearly unusable. On a regular basis the phone will turn off and then right back on and reconnect to the T-mobile network. The device doesn't turn off, just the phone as though I put it in flight mode. Also, the device does sometimes reboot in my pocket. I also get Call Failed errors and sometimes SIM errors when making calls and sending SMS. I had this issue once before a couple months ago and replaced the SIM which did not fix the issue, but installing the new WM6.1 corrected it until just a couple days ago. Tried reinstalling the OS again, but this time the issue persists.

Here's the odd part.... I'm sure it's just a coincindence, but both times this has happened now has been right after taking a flight. The device was powered off both times, but that is when the issue came up last time and again this time. Any advice or possible ways to correct the issue would be HUGELY appreciated. Thanks in advance.

Jory

[jdoggraz]

Ummm do you still have warranty on the phone cause if you do just ask for a replacement :)

[JoryP]

Ummm do you still have warranty on the phone cause if you do just ask for a replacement :)

Unfortunately I believe the phone is out of warranty. If I'm not mistaken the phone only has 1 year and I purchased it back in December of 2006. Am I to assume this phone is just gone and needs replacing?

[ossidon]

I am faced with the exact same issues & my phone is from Dec 2006 as well. I ordererd a new battery to see if anything changes but I am lost as to what to do next. I flashed my phone to Ricky's (Old was TMO) and even then the issue still persists.

[jdoggraz]

That would definitely be a manufacture issue.