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View Full Version : Can't Setup my BB connect.


gqstatus0685
20-06-2008, 09:23 AM
Ok. I have a BB pearl and an AT&T Tilt. My BB pearl is provisioned for unlimited everything. (Tethering, Blackberry, Internet). I work for AT&T so this is my company issued SIM. I downloaded the BB connect software on my Kaiser so I could switch out my SIM into my kaiser and just use the BB for making calls and SMS. It's obsolete compared to the TILT as in the things you can do with it. Personal Preference I guess. Here's my issue.

Here is a screenshot of my version of BB connect:

http://img.photobucket.com/albums/v687/BadBoyDiddy/about.png

Now I tried to get it to register with the BB network. I clicked on Suspend and then I clicked on it again to refresh and when I clicked on my H for HSPDA it said Blackberry and it had a timer next to it indicating it had been connected for so long. About 10 seconds later it disconnected and this is what I saw.

http://img.photobucket.com/albums/v687/BadBoyDiddy/status.png

http://img.photobucket.com/albums/v687/BadBoyDiddy/servicebooks.png

http://img.photobucket.com/albums/v687/BadBoyDiddy/service.png

gqstatus0685
20-06-2008, 09:24 AM
.................................................. .................................................

http://img.photobucket.com/albums/v687/BadBoyDiddy/bb.png

If I click on details I get this:

http://img.photobucket.com/albums/v687/BadBoyDiddy/bbdetails.png

I checked my browser settings on my phone and disable the box for:

This network uses a proxy server.

I am able to access the internet, tried soft reset with stylus, and hard reset by pulling battery out. Same issue. I tried searching on google but only threads I find is how to get the BB Connect installed. There is no Troubleshooting section. I'd really appreciate it if you guys would be kind enough of looking at these screenshots and helping me. Until then I'll keep playing with it. (That's what she said).

Thanks guys

gqstatus0685
20-06-2008, 09:27 AM
I also want to add that I will not be using this for a BES email. I want to be able to have my personal email pushed to my phone. I'm going to look around so I can find a way of getting BB messenger to work. I heard someone got it to work. I know it's possible because I know someone who has it working 100 percent on their T-Mobile version of Kaiser. I am provisioned for Blackberry Enterprise Feature even though I don't use it. So I should be straight.

agh1701
20-06-2008, 03:57 PM
I have fixed with this problem before. I had to call at&t and have them change a code on my account. I don’t know the exact terminology but, what they did is change a code on my account from blackberry to windows mobile blackberry. Then the mail flowed.

gqstatus0685
20-06-2008, 07:15 PM
Ok I already stated I have all the correct provisioning on my account. I have a company SIM we are provisioned with everything. I can't even get it started to get email as you can see from the screenshots.

agh1701
20-06-2008, 08:15 PM
My apologies. I forgot to mention that there is a registry key that need to be modified for 6.1 roms. I can tell because you PIN number is still pending. See the following post.

http://forum.xda-developers.com/showthread.php?t=400020

There is a mistake in the registry key line. It should read:
HKLM/System/Version/AKU. Change the value of the AKU key to REG_SZ of 0.4.4

After this soft reset the device. It can take as long a 5 minutes toe get the pin number from the network. You can tell your good because you will see the BB (or what looks like 4 0's) in the system tray. You will also notice that you have received a pin number.

I have this setup working with the latest at&t 6.1 rom v3.55.502.1 and BBC V4.0.0.100

agh1701
20-06-2008, 08:52 PM
I just check my records. You will still have to re-provision you sim for windows mobile blackberry connect. Again I have made this upgrade before.

gqstatus0685
20-06-2008, 11:10 PM
There is a mistake in the registry key line. It should read:
HKLM/System/Version/AKU. Change the value of the AKU key to REG_SZ of 0.4.4



Ok I get all the way to Version (Mine says Versions). If I click on it. I don't have an AKU there. Would you mind providing a screenshot so I can manually add it.

agh1701
20-06-2008, 11:29 PM
You are correct it is versions. remember this only needs to be applied to Mobile 6.1. And you will need to re-provision from blackbery to windows mobile blackberry.

gqstatus0685
21-06-2008, 10:31 PM
Ok my problem is solved. No need to re-provision anything since I already stated 2x that I was provisioned. This is what I did.

1. I went to the registry and modified AKU value,

2. I disabled my 3g connection and bought it down to E

3. Rebooted device.

4. Installed BB connect software via the phone.

5. Installed software

6. Soft reset

7. Went to the softare and did a register now

8. Got a pin!!

9. Logged into my Blackberry account online and update PIN and IMEI of my Kaiser so that it would xfer all my email accts to my Kaiser

10. Enabled 3g again.

11. Sat back and relaxed it works now.

Now I just have to figure out how to get BB Messenger to work for sending PIN messages as well. I know there has to be a way if you can read them why not be able to send them. Yadadamean?