Sound Completely Gone (Please Help!)

[gibberjabber]

Yesterday I flashed my Tilt and installed the RUU_Kaiser_HTC_WWE_3.03.405.0 ROM. Everything was working just fine. My fiancee liked the new layout and functionality, so I flashed her phone tonight, with the same ROM and everything.

However, from the moment she called my phone from hers to test the new ROM, neither of our phones has played any sound whatsoever. No ringtones, no media files, we can't even here or talk to other people when we make calls. I've also noticed that for whatever reason, inside the alarms menu when I try to set an alarm sound, the drop down menu forces the selection to "Default". Even if I try scroling with the keypad or the wheel, the selection shifts up or down one, then immediately returns to "Default". I'm guessing these two problems are somehow connected, but for the life of me, I can't figure out what the problem is or why it would suddenly afflict both phones, even though I hadn't done anything to mine except answer her call.

I've tried resetting the phone and going through all sorts of options, but nothing seems to make a difference. I can still send and recieve text messages, and the vibrate works just fine. I can even connect to calls, but I can't hear the other person and they can't hear me.

I've looked around online and in this forum, and I only found one instance of someone else complaining about this problem (on a blog with a top 10 list of fixes for Tilt problems), but his plea went unanswered there.

As it is, I couldn't call 911 if I needed to right now, so this is a pretty big problem.

Any ideas? Do I just need to re-flash both phones?

[ericmcintire]

Yesterday I flashed my Tilt and installed the RUU_Kaiser_HTC_WWE_3.03.405.0 ROM. Everything was working just fine. My fiancee liked the new layout and functionality, so I flashed her phone tonight, with the same ROM and everything.

However, from the moment she called my phone from hers to test the new ROM, neither of our phones has played any sound whatsoever. No ringtones, no media files, we can't even here or talk to other people when we make calls. I've also noticed that for whatever reason, inside the alarms menu when I try to set an alarm sound, the drop down menu forces the selection to "Default". Even if I try scroling with the keypad or the wheel, the selection shifts up or down one, then immediately returns to "Default". I'm guessing these two problems are somehow connected, but for the life of me, I can't figure out what the problem is or why it would suddenly afflict both phones, even though I hadn't done anything to mine except answer her call.

I've tried resetting the phone and going through all sorts of options, but nothing seems to make a difference. I can still send and recieve text messages, and the vibrate works just fine. I can even connect to calls, but I can't hear the other person and they can't hear me.

I've looked around online and in this forum, and I only found one instance of someone else complaining about this problem (on a blog with a top 10 list of fixes for Tilt problems), but his plea went unanswered there.

As it is, I couldn't call 911 if I needed to right now, so this is a pretty big problem.

Any ideas? Do I just need to re-flash both phones?


ouch... this is a pretty easy one and has been answered MANY times... check the thread called "no sound or camera problems... change your radio" so yeah... change your radio.

[gibberjabber]

Thanks for pointing me in the right direction, but I've searched the exact string you posted, I've tried "No sound" (with and without quotes, and several other combination, and I can't find the thread you're talking about. I'm sorry if this question pops up a lot, I really did spend an hour and a half trying to find the answer before asking. Can you please provide a link or show me why my searches aren't finding the right results?

[gibberjabber]

For what it's worth, I think the poster above was directing me to this thread:

http://forum.xda-developers.com/showthread.php?t=393182

but I'm not %100 sure.

[ericmcintire]

For what it's worth, I think the poster above was directing me to this thread:

http://forum.xda-developers.com/showthread.php?t=393182

but I'm not %100 sure.

oops... they must have changed the title... it used to be "sound and camera issues: Change your radio" admittadly this new title is more confusing let me know if changing you radio to the recommended one fixes your problem(ignore spelling errors, too tired to care)

[gibberjabber]

Wow.. I've been at this for a while now. I'm starting to understand the whole Radio thing, but I'm having the damnedest time figuring out which radio I should be installing. I've found pages and pages of numbers and names, but what I haven't seen is recommendations or hints towards the HTC 3.03.405.0 ROM's compatibility with the various radios. I've tried changing the radio once so far, but it didn't change any of the issues I"m having.. I'll keep trying (So not looking forward to work tomorrow)

[ericmcintire]

Wow.. I've been at this for a while now. I'm starting to understand the whole Radio thing, but I'm having the damnedest time figuring out which radio I should be installing. I've found pages and pages of numbers and names, but what I haven't seen is recommendations or hints towards the HTC 3.03.405.0 ROM's compatibility with the various radios. I've tried changing the radio once so far, but it didn't change any of the issues I"m having.. I'll keep trying (So not looking forward to work tomorrow)

listen, you dont have to try every radio individually.... I dont know if your rom is 6.0 or 6.1 but that should start to narrow it down... but worse comes to worse you only have to try 4 different radios... the first 3 numbers are the important ones... after that try the others starting with those numbers to find the best reception/gps fix etc... so try one of each of the
1.27 (if you have 6.0)
or
1.58
1.64
1.65 (if you have 6.1) (which is more likely if this is a new rom)
whatever you do do NOT flash to 1.65.17.10

try those 4 starting with 1.65

[gibberjabber]

Thanks so much for your help and patience with me.

Ok.. this is slowly coming together in my head.
I'm flashing 1.64.08.21 right now, and I'm running WM6.1 on an AT&T Tilt.

And... grr.. still no luck.

Guess I'll have to go without my phone for tomorrow, cause if I don't get some sleep now, I'll probably kill a customer at work.

[ericmcintire]

Thanks so much for your help and patience with me.

Ok.. this is slowly coming together in my head.
I'm flashing 1.64.08.21 right now, and I'm running WM6.1 on an AT&T Tilt.

And... grr.. still no luck.

try 1.65.20.29... I bet that'll get everything running

[mskip]

hi i believe this is the rom u updated to:

http://forum.xda-developers.com/showthread.php?t=365047

you may find somthing on there to help. it says on there that the radio to use is 1.64.06.04 but if you alredi tried a 1.64 radio and it didnt work try the 1.65 as sugested. If you still have no luck then try a different rom that should fix the no sound issue straight away.

try duttys diamond rom with the 1.65.16.25 radio

http://forum.xda-developers.com/showthread.php?t=398271

download links are on the page. let us know how it goes.

[gibberjabber]

I tried your suggestions, and althoughth 1.65 radio didn't work, I flashed Dutty's rom and everything is smooth sailing. Thanks SOOOOO much for working with me to figure this out, this really is a fantastic community!

[mskip]

Glad everything worked out for you my friend, everyone here is very helpful if you have any more problems just shout and someone will answer.